Jennifer Dominguez
Luther,OK
Summary
Confident and able to quickly master new technologies. Empathetic and personable during client interactions. Excellent at building trust and strong relationships. Organized and detail oriented. Able to work independently and am aggressive when attempting to reach goals. Punctual and passionate about a personal attendance record. Authorized to work in the US for any employer.
Overview
28
28
years of professional experience
Work History
Supervisor
Caesars Entertainment
Lawton, Pennsylvania
03.2026 - Current
- Supervised daily operations in a high-energy gaming and hospitality environment.
- Managed scheduling and staffing, ensuring adequate coverage during peak hours to support operational efficiency.
- Trained staff on service standards and operational procedures, enhancing guest satisfaction.
- Resolved employee and patron issues, fostering a positive gaming environment.
- Monitored customer activity using computer gaming operations software.
- Ensured accuracy of MTLs and player tracking in compliance with federal law and regulations.
- Assisted in dealer training for new employees
- Responsible for tracking cash/chips in excess of $50,000 per table.
Table Games Floor Supervisor
Comanche Nation Casino
Lawton, Oklahoma
02.2025 - 03.2026
- Supervised daily operations of table games ensuring compliance with regulations.
- Verified and ensured accuracy of chip count upon opening tables and at the completion of shift.
- Prepared tables and cards for gaming day
- Opened the casino pit by setting up gaming tables and ensuring readiness for operations.
- Logged players in computer databases and kept track of buy ins and cash outs, and ensuredd accuracy of MTLs and player tracking, as governed by federal law and regulations.
- Assisted in dealer training for new employees
- Resolved employee and patron issues to maintain a positive gaming environment
- Coordinated department drawings and promotions to enhance player engagement
- Communicated closely with main bank and vault to ensure accuracy regarding table fills, credits, and player cash/chip transfers, often in excess of $10,000+
- Answered client telephone calls.
Supervisor
Apache Casino and Hotel
Lawton, Oklahoma
03.2008 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Daily operations of table games ensuring compliance with regulations.
- Verified and ensured accuracy of chip count upon opening tables and at the completion of shift.
- Ensured accuracy of MTLs and player tracking in compliance with federal regulations.
- Trained new employees.
- Resolved employee and patron issues to maintain a positive gaming environment.t.
- Coordinated department drawings and promotions to enhance player engagement, ensuring accurate table fills, credits, and player cash/chip transfers.
- Served as a certified mentor, guiding new employees through training and development.
- Cross-trained employees across multiple departments to ensure operational flexibility and provide backup for supervision of table games.
- Have been awarded for quality communication, customer satisfaction, and accuracy.
- Managed cash and casino currency (chips) in excess of twenty-five thousand plus per table.
- Performed opening and closing duties.
- Contributed to promotional efforts by appearing in advertisements across various media for casino using commercials, print work, and billboards.
- Rewarded for perfect attendance and job performance
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals and foster teamwork across various functions.
- Mentored junior staff members in career development, fostering a positive work environment and providing ongoing feedback to reduce employee turnover.
Table Games Dealer
Comanche Nation Casino
06.2006 - 05.2007
- Engaged with players and colleagues to foster a welcoming gaming environment.
- Managed large amounts of money.
- Oversaw financial transactions to ensure security and accuracy.
Certified Paraoptometric Assistant/Front Office Staff
Complete Eye Care
Lawton, OK
05.2001 - 02.2006
- Collected patient copayments to ensure timely processing and revenue flow.
- Assisted Dr when needed during patient examinations
- Assisted Dr. when needed during patient examinations
- Trained patients on correct insertion and removal of contact lenses
- Measured glasses for bifocal placement
- Collected patient copayments.
- Performed reception and administration duties using computer systems to maintain accurate patient records and streamline operations.
- Filed insurance and received/posted payments.
- Answered phones and email correspondence.
- Communicated regularly with various providers to coordinate referrals and enhance patient care.
- Organized and updated charts for accurate patient records.
Medical Records Clerk
Southwestern Surgical Center
Lawton, OK
07.2000 - 05.2001
- Communicated with patients and referring providers to ensure accurate information exchange.
- Verified transcriptional accuracy and dates in patient charts.
- Facilitated posting of insurance payments to maintain up-to-date billing information.
- Verified transcriptional accuracy and dates in patient charts to ensure compliance and data integrity.
- Performed daily data entry of patient information to support efficient patient care.
Office Manager/Receptionist
Dr. Leah Dick
Lawton, OK
09.1998 - 07.2000
- Managed daily office operations by opening and closing the office.
- Scheduled all patient appointments
- Managed telephone communication with clients to ensure inquiries were addressed promptly.
- Handled and recorded bank deposits and transactions to maintain accurate financial records.
- Handled all business expenses and contributed to charity as needed.
- Coordinated and scheduled all patient appointments.
- Administered and scored MMPI and ADD/ADHD testing
- Upheld confidentiality by restricting discussions of patient situations solely to the doctor.
Education
GED - General Studies
Macarthur High School
Lawton, OKSkills
- Gaming regulations
- Compliance management
- Accuracy Testing
- Player engagement
- Staff training
- Customer Interaction
- Customer Satisfaction
- Attention to Detail
- Appointment Scheduling
- Medical Record Management
- Hospital/Clinic Management
- Business Expenses
- Advertising
- Team Productivity
- Trust Building
- Work Independently
- Empathy
- Telephone Etiquette
- Career Development
- Positive Work Environment
- Trust Building
- Work Independently
Timeline
Supervisor
Caesars Entertainment
03.2026 - Current
Table Games Floor Supervisor
Comanche Nation Casino
02.2025 - 03.2026
Supervisor
Apache Casino and Hotel
03.2008 - 10.2024
Table Games Dealer
Comanche Nation Casino
06.2006 - 05.2007
Certified Paraoptometric Assistant/Front Office Staff
Complete Eye Care
05.2001 - 02.2006
Medical Records Clerk
Southwestern Surgical Center
07.2000 - 05.2001
Office Manager/Receptionist
Dr. Leah Dick
09.1998 - 07.2000
GED - General Studies
Macarthur High School