Jennifer Doss
Indianapolis,IN
Summary
Experienced District Manager with a strong background in retail operations, sales, and management. Demonstrated success in driving revenue growth, surpassing sales targets, and cultivating lasting client relationships. Skilled in supply chain management, department oversight, and fostering corporate partnerships. Proficient in Microsoft Office and Outlook. Holds a Bachelor's degree in Communications. Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Overview
19
19
years of professional experience
4
4
Certification
Work History
District Manager
Massage Heights Indy
09.2023 - 06.2024
- Responsible for meeting and exceeding the revenue, sales goals, payroll and other store metrics set by the owner
- Developed a profit and loss statement for the profitability of the business, including creation of an annual budget
- Recruit, Hired, Develop and trained a staff of over90 employees over3 locations
- Reviewed inventory and sales records to prepare reports formanagement and budget departments
- Assigned employees to specific duties
- Analyzed market trends and competitor activities to identify new business opportunities and develop effective strategies for capturing market share
- Collaborated with marketing department to create targeted promotional campaigns that increased brand visibility and generated leads
- Led weekly district meetings to communicate goals, provide updates on performance metrics, and address any challenges or concerns
- Coordinated with cross-functional teams such as finance, operations, and logistics to ensure smooth order fulfillment process for customers
- Developed strong relationships with key stakeholders at client organizations, serving as a trusted advisor on industry trends and solutions
Real Estate Acquisition Specialist
Demetrius Investments LLC
12.2022 - 07.2023
- Assisted clients in the home buying process by providing information on available properties, financing options, and market trends
- Conducted market research to identify potential areas of growth and investment opportunities for clients
- Negotiated purchase agreements between buyers and sellers while ensuring compliance with legal requirements
Sales and Operations Manager
Talbots
04.2013 - 05.2022
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Established robust sales forecasts using historical data analysis, allowing for better resource allocation decisions.
- Provided comprehensive training programs for new hires, ensuring rapid onboarding and skill development.
- Increased customer retention rates by developing and implementing comprehensive follow-up strategy post-sale.
Partner Support Specialist
Dress For Success
03.2017 - 03.2021
- Provided personalized career coaching and guidance to individuals seeking employment
- Conducted mock interviews to help clients improve their interview skills and boost confidence
- Offered guidance on networking techniques, including leveraging social media platforms.
Director Of Retail Operations
Limited Brands BBW
04.2005 - 03.2013
- Developed methods and procedures to increase sales, expand markets and promote business
- Established and implemented policies, goals, objectives
- Provided ongoing training and coaching to sales team members, improving their product knowledge and closing techniques
- Conducted regular performance evaluations of sales team members, providing constructive feedback and implementing performance improvement plans as needed
- Developed and implemented strategic sales plans to drive revenue growth in assigned district, resulting in30% increase in sales year-over-year
- Built strong relationships with key clients within the district, ensuring high levels of customer satisfaction and repeat business
- Led weekly district meetings to communicate goals, provide updates on performance metrics, and address any challenges or concerns
- Established strong relationships with major distributors within the district, resulting in improved product placement and increased sales
Education
Bachelors - Communications
Purdue University
West Lafayette, IN05.1989
Skills
- Supply Chain Management
- Innovative Thinking
- Department Oversight
- Microsoft Office
- Microsoft Outlook
- Corporate Collaborations
- Workforce Optimization
- Talent Acquisition
Certification
Real Estate License
- Certified Sales Professional (CSP)
- OSHA Certified
- Cosmetology License - [State] Board of Cosmetology.
Accomplishments
*Built own Business while attending College
*Managed over 900 apartment units at 20
*Worked my way up in my retail career to collaborate with VP and Presidents of the companies I have worked for.
* Top Leader within the Limited Brands Group receiving the coveted FLC award.
* Partnered with Dress for Success winning the honor to travel to New York City at their Global Headquarters.
* Owner Operator and Creative Designer for my own Company: JD Luxe Vibe LLC
Timeline
District Manager
Massage Heights Indy
09.2023 - 06.2024
Real Estate Acquisition Specialist
Demetrius Investments LLC
12.2022 - 07.2023
Partner Support Specialist
Dress For Success
03.2017 - 03.2021
Sales and Operations Manager
Talbots
04.2013 - 05.2022
Director Of Retail Operations
Limited Brands BBW
04.2005 - 03.2013
Bachelors - Communications
Purdue University
Real Estate License
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