Detail-oriented individual with 7+ years experience in customer service. Possessing skills such as problem- solving, time management, and computer literacy. Eager to transition these skills into an Administrative Coordinator Role.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Seasonal Support Driver
UPS
Vancouver, WA
12.2025 - 01.2026
Delivered packages and goods to customers in a timely and efficient manner
Ensured the safe handling and transportation of fragile or perishable items
Utilized GPS navigation systems or maps to determine optimal routes for deliveries
Sales Representative
PepsiCo
Ridgefield, WA
05.2019 - 02.2025
Developed and maintained strong relationships with several accounts
Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas
Built rapport with customers through active listening and understanding their unique needs
Merchandiser
Corwin Beverage Company
Ridgefield, WA
01.2019 - 01.2020
Responsible for products from the time they come off the truck until a buyer takes it off the shelf.
Extremely organized to maintain product rotation, count inventory, and report out of stocks.
Excellent communication skills to negotiate quantities and delivery timescales with store receivers and sales representatives.
Great attention to detail, follows written and verbal instructions well to build product displays.
Grocery Clerk
Kalama Shopping Center
Kalama, WA
01.2015 - 01.2019
Responsible for performing several transactions accurately and efficiently in the form of cash, check, and debit/credit cards.
Great team player, always willing to help co-workers to have a successful and productive day.
Exceptional communication skills.
Provide good, friendly customer service, with the ability to resolve any issues with customers.
Excellent time management skills, able to accomplish several tasks in a timely manner.
Operator
Norkol
Longview, WA
01.2017 - 01.2018
Safely operate different machines on the line including the palletizer, case packer, accumulator, forklift, and clamp truck.
Perform routine maintenance and cleaning to ensure machines ran smoothly.
Maintain production reports and log any down time due to machine malfunction.
Ensure the quality of every finished product discarding any damaged while keeping record in QIS.
Hostess
Chinese Garden Restaurant
Longview, WA
01.2014 - 01.2015
Easily establish rapport with people of all ages, cultures, and beliefs.
Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations.
Computer literate.
Proficient in Word, Excel, and Powerpoint.
Action-oriented, focused on solving immediate problems.
Highly regarded by all employees for friendliness, hard work and the ability to learn new procedures very quickly.
Ability to communicate effectively with customers, management, and staff.