Jennifer Ellerkamp
Port Jefferson Station,NY
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Experienced hospitality professional prepared for Tasting Room Associate role. Skilled in customer service, wine knowledge, and sales. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to thrive in dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Spanish Teacher
Northport-East Northport UFSD
East Northport, NY
09.2005 - Current
- Developed engaging curriculum aligning with state standards to enhance language acquisition.
- Implemented innovative teaching techniques to foster student participation and cultural appreciation.
- Assessed student progress through various evaluation methods, ensuring tailored instructional strategies.
- Collaborated with colleagues to create interdisciplinary projects that promote language immersion.
- Developed engaging lesson plans to enhance student understanding of Spanish language and culture.
Tasting Room Associate
Roanoke Vineyards
Riverhead, NY
05.2013 - 09.2014
- Guided guests through tasting experiences, enhancing their understanding of wine profiles and vineyard practices.
- Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
- Poured wines according to quality and service standards.
Spanish Teacher
West Babylon School District
West Babylon, NY
09.2004 - 06.2005
- Developed engaging lesson plans that enhanced student comprehension of Spanish language and culture.
- Implemented innovative teaching strategies to improve student participation and interest in language learning.
- Collaborated with colleagues to create interdisciplinary units that integrated Spanish across the curriculum.
- Assessed student progress through regular evaluations, providing constructive feedback for continuous improvement.
Education
Master of Arts - Teaching
Stony Brook University
Stony Brook, NY06-2002
Skills
- Strong communication skills
- Classroom instruction
- Adaptability to change
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Quick learner
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Accomplishments
- 1997-Member of a research team: Provided assistance and did research for a local historical society that was conducting research for a book about the local artist, William Sydney Mount.
- 1995-1997-Trained and mentored numerous employees through retail experience.
- 1998-2002-Occasionally supervised team of bank tellers ensuring operations on the teller line ran smoothly, researching transactions when problems arose, and correcting them
Certification
Bachelor of Arts in Art History and History from Stony Brook University
Master of Arts in Teaching Social Studies from Stony Brook University
Master of Arts in Teaching Spanish from Stony Brook University
Timeline
Tasting Room Associate
Roanoke Vineyards
05.2013 - 09.2014
Spanish Teacher
Northport-East Northport UFSD
09.2005 - Current
Spanish Teacher
West Babylon School District
09.2004 - 06.2005
Master of Arts - Teaching
Stony Brook University