Jennifer Elliott
Nashua,New Hampshire
Summary
Dynamic Coffee House Leader with expertise in team leadership, operations management, and customer service. Proven ability to enhance team performance and drive growth through effective goal setting and problem-solving.
Overview
9
9
years of professional experience
Work History
Coffee House Leader (Store Manger)
Starbucks
Nashua, NH
05.2022 - Current
- Fostered a collaborative team environment, encouraging feedback, and drove continuous improvement initiatives.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed daily store operations, ensuring optimal inventory levels and product availability, while ensuring high-quality customer service and efficient work flow.
- Developed staff schedules to align with peak business hours while maintaining operational efficiency to grow the business.
- Led weekly team meetings with leadership to communicate goals, address challenges, and foster collaboration among staff.
Youth Coordinator
Salvation Army
Nashua, NH
06.2017 - 09.2019
- Developed and implemented engaging programs for youth, fostering personal growth and community involvement through after school programs and summer camps.
- Coordinated volunteer efforts to support youth initiatives, enhancing program reach and effectiveness.
- Developed strong relationships with youth, fostering a supportive and inclusive environment.
- Recruited high-quality staff members who shared the organization''s mission and values related to serving young people effectively.
- Managed budgets and funding sources, ensuring resources were effectively allocated for maximum impact on youth services and ensuring successful program delivery
- Coordinated logistics for meals, transportation, and program delivery.
Education
Nursing
Rivier University
Nashua, NHHigh School Diploma -
South Merrimack Christian Academy
Merrimack, NH06-2012
Skills
- Team leadership
- Customer service
- Time management
- Revenue management
- Problem-solving
- Schedule preparation
- Employee onboarding
- Recruiting and interviewing
- Complex Problem-solving
- Task delegation
- Goal setting
- Operations management
Timeline
Coffee House Leader (Store Manger)
Starbucks
05.2022 - Current
Youth Coordinator
Salvation Army
06.2017 - 09.2019
Nursing
Rivier University
High School Diploma -
South Merrimack Christian Academy