Rileigh Elliott
Chicago,IL
Summary
Dynamic customer service expert with experience in fine dining and family restaurants. Successfully managed high-pressure situations and resolved complaints, leading to improved customer satisfaction. Recognized for teamwork and effective communication that enhances operational flow.
Overview
8
8
years of professional experience
Work History
Bartender/Waitress
Chili's bar and Grill
Skokie, Illinois
11.2021 - Current
- Provide excellent customer service in a fast-paced bar or restaurant environment.
- Crafted cocktails and beverages to meet customer preferences and enhance their experience.
- Addressed and resolved customer complaints professionally, fostering a positive dining atmosphere.
- Maintained cleanliness and organization at all times
- Assisted in training new bartenders on drink preparation and service techniques.
- Handled cash transactions and managed customer tabs to ensure accurate billing and satisfaction.
- Communicated with kitchen staff to coordinate food and drink orders efficiently.
- Inventoried bar supplies regularly to ensure adequate stock levels were maintained.
- Developed good working relationships with fellow employees through effective communication.
Intern
AMITA Health
Chicago, Illinois
07.2021 - 08.2021
- Ensured emergency room was well-stocked with necessary supplies.
- Maintained cleanliness of patient rooms to support health standards.
- Managed filing cabinet organization for efficient retrieval of documents.
- Coordinated transportation of patients to enhance service delivery.
- Collaborated with healthcare teams to streamline communication and workflow.
- Assisted healthcare teams with patient intake and data entry processes.
- Coordinated scheduling for patient appointments and follow-up visits.
- Supported staff in managing medical records and ensuring compliance standards.
Hostess / Cashier
Golden Nugget Pancake House
Chicago, Illinois
08.2019 - 07.2021
- Greeted customers warmly, ensuring a welcoming dining experience.
- Processed cash and credit card payments with accuracy and efficiency.
- Managed phone orders and coordinated with walk-in customers for timely service.
- Maintained cleanliness of entrance and waiting areas for guest comfort.
- Prepared takeout orders using three tablets, enhancing service speed.
Cashier
Kohl's
11.2020 - 02.2021
- Handled cash, credit, and gift card transactions securely.
- Assisted customers with product inquiries, enhancing satisfaction and loyalty.
- Managed returns and exchanges in accordance with company policies.
- Supported inventory management by restocking merchandise promptly to maintain availability.
- Greeted customers at store entrance, fostering a welcoming atmosphere that encouraged shopping.
Hostess
Salernospizzeria
Chicago, Illinois
10.2018 - 03.2020
- Coordinated reservations and organized waitlists to optimize seating efficiency.
- Welcomed customers and escorted them to seats, enhancing their dining experience.
- Assisted waitstaff to streamline service and ensure smooth operational flow.
- Set up tables efficiently to ensure readiness for service.
Education
Associate of Arts - Business Management
Wilbur Wrigth College
Chicago, IL05-2026
Skills
- Customer service
- Team collaboration
- Communication skills
- Recipe and menu memorization
- Reliability
- Time management
- Multitasking
- Cash handling
- Food allergen certification
- ServSafe certification
Activities
- Softball
- Art
Timeline
Bartender/Waitress
Chili's bar and Grill
11.2021 - Current
Intern
AMITA Health
07.2021 - 08.2021
Cashier
Kohl's
11.2020 - 02.2021
Hostess / Cashier
Golden Nugget Pancake House
08.2019 - 07.2021
Hostess
Salernospizzeria
10.2018 - 03.2020
Associate of Arts - Business Management
Wilbur Wrigth College