Jennifer Emrich
Anniston
Summary
Results-driven sales associate with over 13 years of experience in customer service and sales techniques. Known for effective communication, inventory management, and team collaboration, consistently enhancing customer experiences and achieving sales targets.
Overview
13
13
years of professional experience
Work History
Sales Associate
Home Depot
oxford
03.2013 - Current
- Assisted customers with product selection, sizing and styling.
- Assisted customers in product selection and provided knowledgeable recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Conducted product demonstrations to educate customers on features and benefits.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
- Handled customer complaints in a professional manner.
- Monitored sales floor activity to ensure a positive shopping experience for customers.
- Processed customer transactions efficiently and accurately at the register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Restocked shelves to maintain adequate product availability.
- Collaborated with team members to restock shelves and manage inventory levels.
- Trained new associates on store policies, procedures, and customer service standards.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Science - Business
Suffolk County Community College
Selden, NY06-2026
Skills
- Sales techniques
- Sales presentation
- Product demonstration
- Customer engagement
- Customer service
- Inventory management
- Problem resolution
- Time management
- Team collaboration
- Effective communication
Timeline
Sales Associate
Home Depot
03.2013 - Current
Associate of Science - Business
Suffolk County Community College