JENNIFER ENTEMAN-LEAVELL
Jeffersonville,IN
Summary
Dynamic retail professional with extensive experience at Aldi and Menards, excelling in inventory management and team leadership. Proven track record of enhancing operational efficiency and fostering positive customer relationships. Adept at staff scheduling and performance evaluation, driving productivity in fast-paced environments while maintaining high standards of customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
1st Assistant Manager
Menards
Jeffersonville, IN
01.2025 - Current
- Assisted management in daily store operations and customer service initiatives.
- Trained new employees on store policies and product knowledge.
- Coordinated inventory management and restocking procedures with team members.
- Coordinated efficient sales floor changes to incorporate new merchandise, markdown products and run special sales.
Assistant Store Manager
Aldi
Jeffersonville, USA
03.2020 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
The UPS Store
05.2012 - 09.2015
- Managed daily operations to ensure smooth functioning of the store.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Associates Degree - General Studies Sociology
Oakland City University
Gibson County, INSkills
- Inventory management
- Visual merchandising
- Operational efficiency
- Staff development
- Retail operations
- Store organization
- Customer service
- Time management
- Team player
Certification
- Work Keys Gold Certificate
- Certified to operate lift or straddle jacks
Accomplishments
- Team Member of the Week and Team Member of the Month at Menards
- Customer Service Champion at Aldi
Timeline
1st Assistant Manager
Menards
01.2025 - Current
Assistant Store Manager
Aldi
03.2020 - 12.2024
Store Manager
The UPS Store
05.2012 - 09.2015
Associates Degree - General Studies Sociology
Oakland City University