JENNIFER ESTRELLAS
Las Vegas,NV
Summary
Certified Chiropractic Assistant with strong background in patient care and administrative support. Effective team collaborator known for adaptability and reliability. Skilled in therapeutic techniques, appointment scheduling, and patient education. Consistently focused on achieving optimal patient outcomes and supporting clinic operations.
Serve as a key member healthcare team at family medical practice. Assisted MDs as well as PA and RN team in ensuring optimal patient care and smooth daily office operations during my externship at Humanity Health Center, Las Vegas. Demonstrated proficiency in taking patient medical histories and vital signs. React calmly and effectively in emergency situations and added the personal, caring touch that immediately put patients at ease.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Chiropractic Assistant
Active Health Chirpractic
Las Vegas
01.2022 - Current
- Assisted in patient intake and documentation processes, ensuring accuracy and compliance with health regulations.
- Managed scheduling of patient appointments to optimize clinic workflow and enhance patient satisfaction.
- Provided support during chiropractic procedures, enhancing overall efficiency and patient comfort.
- Maintained cleanliness and organization of treatment areas, promoting a safe and welcoming environment for patients.
- Managed all administrative tasks including billing, insurance coordination, and record-keeping for smooth office operations.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
Sales Associate
Resorts World
01.2021 - 01.2021
- Engaged customers through product knowledge and exceptional service, enhancing overall guest experience.
- Assisted in resolving customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
Customer Associate
FedEx
01.2018 - 01.2020
- Takes complex orders, assembles parcel, and prepares goods for shipping. Setup and operate printing, binding, and other related equipment. Maintain a safe, clean, and orderly retail store.
Membership Representative
Sam's Club
01.2008 - 01.2018
- Customers service, cash handling, process returns and exchange, cashier, in-charge of memberships and credit card application. Checkout supervisor and answering multi-line calls.
- Educated members on club benefits, savings programs, and membership options.
Education
Certified Clinical Medical Assistant -
Las Vegas Medical Assisting School
01-2020
Business Information Technology
Edmonds Community College
01-2017
Bachelor of Science - Industrial Engineering
University of Assumption
01-1997
Skills
- Data Entry
- HIPAA & Patient Consents
- Patient Education
- Microsoft Office Suite
- Chirotouch application
- Stretching techniques
- Scheduling appointments
- Insurance billing
- Insurance verification
- Patient care coordination
- Payment collection
- Medical billing
- Front desk administration
- Adaptability and flexibility
- Electronic health records
Certification
- Certified Clinical Medical Assistant (NHA) 2020 – Present
- Certified Chiropractic Assistant 2023- Present
- Sams Club Membership Services Of The Year 2013
- Silverton Hotel and Casino Employee of the Month 2007
Timeline
Certified Chiropractic Assistant
Active Health Chirpractic
01.2022 - Current
Sales Associate
Resorts World
01.2021 - 01.2021
Customer Associate
FedEx
01.2018 - 01.2020
Membership Representative
Sam's Club
01.2008 - 01.2018
Business Information Technology
Edmonds Community College
Bachelor of Science - Industrial Engineering
University of Assumption
Certified Clinical Medical Assistant -
Las Vegas Medical Assisting School