Verónica Rivera Chávez
Creedmoor,NC
Summary
Pleasant Chiropractic Assistant with passion for supporting improvement of overall physical health and well-being ,enhancing patient and customer experiences at ChiroDuo Mobile Chiropractic through meticulous office management and outstanding communication. Expert in scheduling and data entry, increased retention rates significantly. My adaptability and problem-solving skills ensure high-quality service, fostering loyalty and operational excellence.
Overview
11
11
years of professional experience
Work History
Certified Chiropractic Assistant
ChiroDuo Mobile Chiropractic
07.2020 - Current
- Maintained a clean and organized treatment environment, ensuring optimal patient experiences.
- Increased patient retention rates through exceptional customer service and consistent follow-up communication.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Collected and documented patient medical information such as blood pressure and weight.
General Manager
The Cleanig Authority (Durham-Chapel Hill)
02.2014 - 03.2021
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maintained employee compliance with company procedures.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Senior Sandwich Artist
SUBWAY®Restaurants
09.2014 - 07.2018
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Maintained consistency in product quality by regularly reviewing company standards and implementing necessary adjustments in sandwich preparation techniques.
- Ensured food safety compliance by strictly adhering to sanitation and cleanliness guidelines in all aspects of sandwich preparation and handling.
- Greeted guests, promoted specials, and took orders.
Education
No Degree - Broker
Superior School of Real Estate
Charlotte, NC08.2024
No Degree - Chiropractic Assistant
North Carolina Chiropractic Association
Raleigh, NC04.2021
High School Diploma -
Hillside High School
Durham, NC06.2011
Skills
- Scheduling appointments
- Office Management
- Payment Collection
- Service Promotion
- Vital Signs Documentation
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Adaptability and Flexibility
- Data Entry
- Professionalism
Additional Information
Direct and Concise:
- "I am a lifelong learner who values continuous growth and development."
- "I am dedicated to personal and professional development, seeking out new experiences and perspectives."
- "I am open-minded and adaptable, always seeking opportunities to learn and expand my horizons."
- "I am a flexible individual who embraces change and welcomes new challenges."
Languages
English
Professional Working
Spanish
Native or Bilingual
HOBBIES
Coffee & tea lover, Absolutely nature admirer , traveler, loves to drive everywhere , Hiker , love to experiment in the kitchen,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Certified Chiropractic Assistant
ChiroDuo Mobile Chiropractic
07.2020 - Current
Senior Sandwich Artist
SUBWAY®Restaurants
09.2014 - 07.2018
General Manager
The Cleanig Authority (Durham-Chapel Hill)
02.2014 - 03.2021
No Degree - Broker
Superior School of Real Estate
No Degree - Chiropractic Assistant
North Carolina Chiropractic Association
High School Diploma -
Hillside High School
Similar Profiles
TARAJI KEYA MCRAE, DCTARAJI KEYA MCRAE, DC
Chiropractor - Independent Contractor / Coverage Doctor at Mobile Chiropractic ServicesChiropractor - Independent Contractor / Coverage Doctor at Mobile Chiropractic Services
Abby BoltonAbby Bolton
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic
Catalina GangurCatalina Gangur
Front desk receptionist/ Office manager at Dr.Ibolit Chiropractic and Far East ChiropracticFront desk receptionist/ Office manager at Dr.Ibolit Chiropractic and Far East Chiropractic
Sharon TerrySharon Terry
Cafeteria Cashier at Sodexo USACafeteria Cashier at Sodexo USA
Hayley FordHayley Ford
Senior Commercial Loan Operations Associate, Fund/Syndication Servicing at Flagstar BankSenior Commercial Loan Operations Associate, Fund/Syndication Servicing at Flagstar Bank