Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Fairlie

Holyoke,MA

Summary

Experienced Licensed Optician with a proven track record at Target Optical, excelling in service excellence and customer engagement. Demonstrated strong leadership by training new team members and consistently exceeding sales targets through effective upselling techniques. Committed to compliance and continuing education, ensuring up-to-date industry knowledge and fostering a collaborative team environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Licensed Assistant Manager

Target Optical
09.2021 - Current
  • Collaborated with the optical team to meet monthly sales targets, driving business growth.
  • Trained new team members on office procedures and equipment usage, fostering a positive work environment and increased productivity levels.
  • Assisted in increasing sales revenue through exceptional product knowledge and upselling techniques.

Licensed Optician

Target Optical
12.2014 - Current
  • Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.
  • Ensured compliance with state regulations by maintaining up-to-date licensure as a Licensed Optician.
  • Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
  • Participated in continuing education opportunities to stay current on industry trends, advancements in technology, and emerging best practices.

Optical Team Member/ Apprentice Optician

Target Optical
05.2009 - 12.2015
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor of Arts - Anthropology

New York University
New York, NY
05-1996

Skills

  • Service excellence
  • Customer engagement for upselling
  • Effective team leadership
  • Prioritization and scheduling
  • Collaborative decision-making
  • Team leadership

Certification

ABO Certification , 2013, ID 199620

NCLE Certification, 2014, ID 199620

Massachusetts Dispensing State License 2014, License DOP6490

Timeline

Licensed Assistant Manager

Target Optical
09.2021 - Current

Licensed Optician

Target Optical
12.2014 - Current

Optical Team Member/ Apprentice Optician

Target Optical
05.2009 - 12.2015

Bachelor of Arts - Anthropology

New York University

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