Jennifer Favela
Palmdale,California
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
20
20
years of professional experience
Work History
Supervisor
Lowe's
05.2006 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
- Provided exceptional customer service throughout the collections process, addressing concerns promptly while upholding company values.
- Worked with legal resources and recovery teams to manage default issues.
- Supervised staff of collectors, monitoring phone calls and letters.
Assistant Accountant
C&H
01.2004 - 05.2006
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Reviewed general ledger entries and assessed accuracy.
Education
High School Diploma -
Palmdale High School
Palmdale, CA06.2001
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Financial Management
- Data Analytics
- Contract Management
- Audit reporting
- Complex Problem-Solving
- Staff Development
Languages
Spanish
Professional Working
Timeline
Supervisor
Lowe's
05.2006 - Current
Assistant Accountant
C&H
01.2004 - 05.2006
High School Diploma -
Palmdale High School