Personal development, fitness, reading, creative design, and continuous learning focused on sales, communication, and customer experience
Jennifer Faybik
WDM,IA
Summary
Results-driven New Home Sales Consultant with 2 years of residential home sales experience and a proven ability to build relationships, generate referrals, and manage buyers through the contract-to-close process. Closed 24 homes in first fiscal year with D.R. Horton while developing a strong referral network through realtor outreach, community engagement, and consistent follow-up. Skilled in CRM management, lender coordination, market analysis, and delivering exceptional customer experiences.
Overview
7
7
years of professional experience
Work History
New Home Sales Consultant
D.R. Horton
Des Moines, IA
04.2024 - Current
- Closed 24 homes during first fiscal year through relationship-driven sales strategies and consistent customer follow-up
- Built a professional referral network from the ground up through realtor outreach, community engagement, and one-on-one relationship development
- Managed buyer pipeline and CRM system to maintain communication with active leads, past clients, and realtor partners
- Coordinated with lenders to monitor loan progress, preapprovals, and closing timelines to ensure smooth transactions
- Conducted construction meetings and guided buyers through the homebuilding and closing process
- Analyzed local market trends and competitor activity to strengthen product knowledge and improve sales effectiveness
- Delivered high-level customer service focused on trust, communication, and long-term client relationships
- Maintained strong knowledge of community inventory, pricing, and builder offerings to match buyers with appropriate homes
Sales Representative
Genesis Health Clubs
WDM, IA
07.2023 - 02.2024
- Skillfully overcome objections, demonstrate a deep understanding of legal contracts, and close sales effectively using persuasive techniques.
- Consistently make 20-80 daily targeted calls, texts, and emails. Efficiently schedule and manage appointments.
- Build strong relationships with prospects by actively listening to their needs.
- Establish trust and credibility to receive referrals and consistently achieve recognition in a top selling fitness club.
Independent Reseller / Sales Entrepreneur
Self Employed
DSM, IA
05.2019 - 10.2023
- Built and managed independent resale business focused on customer acquisition, relationship management, and online sales
- Conducted market research for trend-driven curation, ensuring desirability, while independently sourcing inventory.
- Managed business operations including marketing, inventory tracking, and customer communication.
- Maintained quality through inspections, utilized online platforms for marketing, and managed financial transactions accurately, achieving 95% customer satisfaction.
Inventory Manager
Top Hat Coffee
Ottumwa, Iowa
04.2020 - 01.2021
- Managed inventory organization and stock tracking in a fast-paced customer service environment
- Cultivate positive supplier relationships for timely delivery of fresh inventory.
- Conduct regular quality checks, optimize storage, and develop contingency plans for smooth operations during unexpected demand spikes or supply chain disruptions.
- Supported daily operations while maintaining accuracy, efficiency, and strong customer interactions
Education
Associate of Arts Degree -
Indian Hills Community College
05-2020
High School Diploma -
Eddyville Blakesburg Fremont
Eddyville, IA05-2019
Skills
- New Home Sales
- Buyer Relationship Management
- CRM Management
- Realtor Networking
- Lead Follow-Up
- Contract-to-Close Coordination
- Loan & Preapproval Coordination
- Market Analysis
- Customer Service
- Construction Meeting Coordination
- Sales Pipeline Management
- Community Outreach
- Negotiation
- Inventory Management
Interests
Timeline
New Home Sales Consultant
D.R. Horton
04.2024 - Current
Sales Representative
Genesis Health Clubs
07.2023 - 02.2024
Inventory Manager
Top Hat Coffee
04.2020 - 01.2021
Independent Reseller / Sales Entrepreneur
Self Employed
05.2019 - 10.2023
Associate of Arts Degree -
Indian Hills Community College
High School Diploma -
Eddyville Blakesburg Fremont