Jennifer Fernandez
New York,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Union Steward
32BJ SEIU
2023.03 - Current
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Janitorial Cleaner
ABM Janitorial Services
2021.12 - Current
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Children's Aid Society, Monitor
2004.09 - 2020.07
- Registered teens in the Virtual Program
- Assisted students and parents with any program questions or concerns
- Created information packets for families
- Maintained communication with teens and parents.
Guttman Community College
2018.11 - 2020.02
- Fulfilled office clerical duties
- Assisted students and parents with questions and concerns
- Maintained communication with the office staff
- Kept office compliance records in order.
COOP Student Worker
The Urban Assembly School for Global Commerce
2015.10 - 2017.06
- Worked with the Principal and members of the SLT/PTA to address any concerns within the school
- Prepared and printed newsletters, flyers, memos and posters
- Served as a translator for Spanish speaking parents
- Assisted in creating a welcoming environment for Parents while increasing parent involvement in the school.
Transportation
2016.07 - 2016.08
- Responsible for vital compliance records
- Maintained delivery program in the office of freight mobility within the division of transportation planning and management
- Observed traffic in the city for on time deliveries
- Revised truck routes for delivery schedule.
Summer Youth Program — Teacher assistant
Day Care
2013.07 - 2013.08
- Supervised children from two to four years old
- Read and participated in leading art activities with children and parents
- Prepared memos for parents in English and Spanish.
Education
Human Services
Guttman Community College
High School Diploma -
The Urban Assembly School For Global Commerce
06.2017
Skills
- Microsoft Word
- Powerpoint
- Excel
- Google Drive
- Internet Research
- Document Organization
- Team Communication
- Complex Problem-Solving
- Time Management
- Customer Satisfaction
- Organizational Systems
- Microsoft Excel
- Contract Administration
- Materials Movement
- Order Shipping
Additional Information
- AWARDS , Principal’ Assistant Award 2016
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Union Steward
32BJ SEIU
2023.03 - Current
Janitorial Cleaner
ABM Janitorial Services
2021.12 - Current
Guttman Community College
2018.11 - 2020.02
Transportation
2016.07 - 2016.08
COOP Student Worker
The Urban Assembly School for Global Commerce
2015.10 - 2017.06
Summer Youth Program — Teacher assistant
Day Care
2013.07 - 2013.08
Children's Aid Society, Monitor
2004.09 - 2020.07
Human Services
Guttman Community College
High School Diploma -
The Urban Assembly School For Global Commerce
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