Jennifer Fink
Waverly,NY
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
wal mart spark
Sayre , PA
06.2021 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Fitness Manager
New image fitness
Waverly , Ny
02.2021 - 11.2022
- Organized and scheduled fitness classes, events, and activities.
- Developed a comprehensive training program for all employees.
- Managed the daily operations of the fitness center, ensuring safety standards were met.
Operating Room Technician
Guthrie Robert Packer Hospital
Sayre , PA
03.2017 - 07.2021
- Assisted surgeons in the operating room with preparing for and setting up procedures.
- Provided support to the anesthesiologist during surgery by monitoring vital signs of patients and keeping them comfortable.
- Maintained a sterile environment in the operating room by following all safety protocols.
Shift Leader Manager
Dandy Mini Marts Inc.
Sayre , PA
01.2015 - 07.2017
- Supervised and trained new shift leaders on store operations, policies, and procedures.
- Conducted daily pre-shift meetings to ensure smooth operation of the shift.
- Assisted customers with inquiries, complaints, and concerns in a timely manner.
Education
High School Diploma -
Phoenix Union High School
Phoenix, AZ06-2009
Skills
- Data Entry
- Appointment Scheduling
- Scheduling
- Call Management
- Information Security
- Product Knowledge
Timeline
Customer Service Representative
wal mart spark
06.2021 - Current
Fitness Manager
New image fitness
02.2021 - 11.2022
Operating Room Technician
Guthrie Robert Packer Hospital
03.2017 - 07.2021
Shift Leader Manager
Dandy Mini Marts Inc.
01.2015 - 07.2017
High School Diploma -
Phoenix Union High School
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