Kenley Durand
Fort Lauderdale,FL
Summary
Accomplished Manager and Driver with a proven track record at Wal Mart and Durand Bros, enhancing customer satisfaction and team productivity through exceptional service and efficient operations management. Skilled in time management and complex problem-solving, I've significantly contributed to safe driving practices and project management, fostering trust and professionalism.
Overview
15
15
years of professional experience
Work History
Driver
Wal Mart Spark
03.2023 - Current
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Business Consultant
Only Billionaires Sleep
03.2023 - Current
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
Social Media Manager
Pretty Girl Vybes
06.2023 - 01.2025
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Driver
Durand Bros
04.2020 - 08.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Manager
Wal Mart
10.2009 - 07.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cashier
- Stocker
- Load and Unload trucks
Education
Associate of Arts - Business Management
Broward College
Fort Lauderdale, FL01-2012
Skills
- Time management
- Team leadership
- Valid Driver's license
- Complex Problem-solving
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Operations management
- Project management
- Flexible schedule
- Sales techniques
- Financial management
- Business Consultant
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 15 in the development of Durand Bros
- Own and Operate A rental Company
- Used To Own and Operate A Towing Company.
- Business Consulting Company
Timeline
Social Media Manager
Pretty Girl Vybes
06.2023 - 01.2025
Driver
Wal Mart Spark
03.2023 - Current
Business Consultant
Only Billionaires Sleep
03.2023 - Current
Driver
Durand Bros
04.2020 - 08.2024
Manager
Wal Mart
10.2009 - 07.2015
Associate of Arts - Business Management
Broward College
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