Accomplished Senior Implementation Consultant and Project Manager with a proven track record at Becton Dickinson BD Medical and Omnicell. Expert in software implementation and Agile Methodology, consistently exceed performance targets by leveraging business analysis skills and a results-driven approach, achieving high-quality project completions ahead of schedule and under budget.
Overview
17
17
years of professional experience
Work History
Senior Implementation Consultant
Becton Dickinson BD Medical
10.2015 - 07.2024
Enhanced team productivity, implementing collaboration tools for seamless communication within project team
Exceeded performance targets, consistently delivering high-quality implementations ahead of schedule and under budget
Improved customer satisfaction with thorough post-implementation support and timely issue resolution
Collaborated with product development teams to enhance software features based on client feedback gathered during implementations
Attained high level of client satisfaction, maintaining open lines of communication to address concerns promptly during implementation process
Safeguarded project success with diligent change management strategies tailored for each unique client environment.
Project Manager
Omnicell
07.2007 - 10.2015
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
Planned, designed, and scheduled phases for large projects
Identified plans and resources required to meet project goals and objectives
Monitored project performance to identify areas of improvement and make adjustments.