Jennifer Florentz
Centereach,Ny
Summary
Mental health professional with comprehensive experience in providing compassionate care and support. Skilled in crisis intervention, patient evaluation, and therapeutic techniques. Strong focus on team collaboration, adapting to shifting needs, and delivering consistent results. Reliable and empathetic with effective communication and organizational abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Irvine Nature center of sciences
- Teaching science programs to youth
- Research
Mental health support
Maryhaven Center of Hope
05.2023 - Current
- Achieved improved mental well-being for clients in crisis through dedicated support and care. Developed and implemented personalized behavioral plans that connected individuals with vital resources. Enhanced emotional resilience by delivering targeted interventions and coping strategies for managing mental health conditions.
Residential assistant manager
Maryhaven Center of hope
05.2024 - 04.2025
- Plans social, recreational, or educational activities for residents to promote engagement, socialization, and personal growth
- Coordinated onboarding processes for new staff and maintained ongoing training programs focused on first aid, behavior management, and safety protocols.
- Executed strategies to de-escalate tense situations and foster a calm environment for residents.
- Maintains up-to-date records on residents, including health, behavioral, and progress reports, following regulatory standards.
- Oversees residents’ medication schedules and ensures they attend necessary medical appointments. And administers medications.
Education
Master of Science - Applied Behavior Analysis
St. Joesphs University
Long Island New York05-2027
Bachelors - Psychology
St. Joseph’s University
05-2026
Bachelor of Science - Psychology
Stevenson University
Owings Mills01.2025
Honors diploma -
Newfield High School
06.2022
Skills
- Knowledge of HIPAA standards
- Empathetic understanding
- Non-verbal communication
- Assessment
- Logical evaluation
- Advocation
- Effective leadership
- Effective team collaboration
- Crisis response management
- De-escalation
- Strong organizational skills
- Regulatory adherence
Certification
CPR + First Aid, AMAP, research cert.
Relevant coursework completed
Biology, Psychopathology, Anatomy, cognitive psychology, Human Services, Human Development, counseling, Psych Statistics, psychological research, + more
Timeline
Residential assistant manager
Maryhaven Center of hope
05.2024 - 04.2025
Mental health support
Maryhaven Center of Hope
05.2023 - Current
Team Leader
Irvine Nature center of sciences
Master of Science - Applied Behavior Analysis
St. Joesphs University
Bachelors - Psychology
St. Joseph’s University
Bachelor of Science - Psychology
Stevenson University
Honors diploma -
Newfield High School