Jennifer Flynn
Hillcrest Hospital Tulsa
Claremore,Oklahoma
7
Years of experience
Dedicated healthcare professional skilled in patient observation and education. Proven experience in trauma, emergency, rehabilitation, medical-surgical, cardiac care, and intensive care. Committed to enhancing patient safety and care through strong emotional intelligence and effective communication. Adaptable in fast-paced environments, fostering positive healthcare experiences.
Work History
Patient Care Technician
5 Months- Assisted nursing staff in daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Provided support in mobility assistance, enhancing patient independence.
- Documented patient information accurately in electronic health records system.
- Educated patients on basic health management and post-care instructions.
- Developed strong rapport with patients, contributing to positive care experiences.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Server
8 Months- Delivered exceptional customer service during high-volume shifts, ensuring guest satisfaction and repeat business.
- Processed food and beverage orders efficiently.
- Collaborated with kitchen staff to ensure timely order delivery while maintaining quality standards.
- Adapted to changing priorities during peak hours, demonstrating flexibility in fast-paced environments.
- Fostered positive relationships with regular customers, enhancing loyalty and overall dining experience.
- Assisted in training new servers on menu offerings and service protocols, enhancing team performance.
Pharmacy Technician
3 Years- Processed prescription orders accurately and efficiently in fast-paced pharmacy environment.
- Assisted pharmacists in patient consultations regarding medication usage and side effects.
- Managed inventory levels, ensuring availability of medications and supplies for daily operations.
- Trained new technicians on pharmacy procedures and software systems to ensure compliance.
- Collaborated with healthcare professionals to resolve medication-related issues for patients promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
2 Years 11 Months- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collaborated with healthcare professionals to resolve medication-related issues for patients promptly.
- Trained new technicians on pharmacy procedures and software systems to ensure compliance.
- Managed inventory levels, ensuring availability of medications and supplies for daily operations.
- Assisted pharmacists in patient consultations regarding medication usage and side effects.
- Processed prescription orders accurately and efficiently in fast-paced pharmacy environment.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
Education
High School Diploma
No Degree - Nursing
No Degree - Nursing
Certified Pharmacy Technician
Certified Nurse Aid - CNA/Long Term Care, Short Term Care & Rehab
Skills
Vital signs monitoring
CPR certification
Patient observation
Blood glucose testing
Catheter care
Infection control standards
ADL support
Specimen collection
Phlebotomy techniques
Patient positioning
Patient care
Patient education
Data collection
EKG interpretation
Emergency response
Hospice and palliative care
Patient-focused care
Timeline
Patient Care Technician
Hillcrest Hospital Tulsa
03.2026 - CurrentRead More
Server
Bricktown Brewery
07.2025 - 03.2026Read More
Pharmacy Technician
Collinsville Family Pharmacy
07.2022 - 07.2025Read More
Pharmacy Technician
Trummel's Drug & Gifts
08.2019 - 07.2022Read More
Oologah Talala Public Schools
High School Diploma
Read More
Oklahoma Wesleyan University
No Degree from Nursing
Read More
Northeast Technology Center - Claremore
No Degree from Nursing
Read More
Trummel's Drug
Certified Pharmacy Technician
Read More
Angel's Wings
Certified Nurse Aid from CNA/Long Term Care, Short Term Care & Rehab
Read More