Jennifer Fonseca

Roswell,New Mexico

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

years of professional experience

Work History

Front Desk Receptionist /Eye Technician

The EyeSite Roswell

Roswel , NM

12.2023 - Current

Greeted customers, answered general questions and directed to appropriate locations.
Collated, bound and stored computer-generated reports.
Provided administrative support including photocopying, faxing, and filing.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Managed inventory of clinical supplies, placing orders before depletion to avoid disruptions.
Interacted with eye care providers to facilitate patient treatment goals.

Front Desk - Dental assistant

Familia Dental

Roswell, NM

04.2021 - 10.2023

Verify insurance information, collect co-pays, and discuss treatment prices
Maint accurate records of patient correspondence and referrals
Managed the front desk, greeted patients, and responded to high volume calls with information and scheduling appointments
Managed billing, made sure dates of service, procedure codes, fees were correct and would enter into our batch and would submit to insurance

Receptionst

Roswell Nissan

01.2021 - 04.2021

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Collect, sort, distribute, or prepare mail, messages, or courier deliveries
Analyze data to determine answers to questions from customers or members of the public
File and maintain records

Cashier/Tech

Walgreens pharmacy

01.2020 - 08.2020

Operated the cash register, processed payments
Handled prescriptions for filling and outgoing
Processed medical billing claims, calculating copayments if there was
Participated in pharmaceutical and over the counter inventory audit

Education

High School Diploma -

Early College