Jennifer Fortuno
Los Angeles,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Universal Studios
03.2020 - 07.2023
- Organized and scheduled Meetings for Operations Management and roster of 120 Team Members
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Maintained Calendar for Operations Manager and tracked action items needing completion
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained a professional and amicable partnership with multiple departments to complete cross departmental action items.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted with the upkeep of Team Member Schedules and their clocking activity to ensure accurate pay and hours worked
Personal Assistant
Naz Heyat
12.2016 - 02.2020
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained entire family's schedule and organized events.
Education
High School Diploma -
Bell Adult School
Los Angeles, CAAssociate of Arts - Liberal Arts And General Studies
West Los Angeles College
Culver City, CA06.2021
Skills
- Grammar Understanding
- Coordination Skills
- Operations Support
- Staff Training
- Personal Calendar Oversight
- Childcare Expertise
- Organizing and Preparing Meetings
- Guest Relations
- Customer Service
- Microsoft Office
- Attention to Detail
- Public Relations
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Universal Studios
03.2020 - 07.2023
Personal Assistant
Naz Heyat
12.2016 - 02.2020
High School Diploma -
Bell Adult School
Associate of Arts - Liberal Arts And General Studies
West Los Angeles College
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