Jennifer Foster
Meriden
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Big Lots
Wallingford
2022.11 - 2025.03
- Organized weekly meetings with department heads to review progress on key objectives
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Implemented campaigns and promotions to help with developing goods and services.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Coordinated with vendors to secure product availability at competitive prices.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Restaurant Manager
Ballou’s Restaurant and Wine Bar
Guilford
2011.07 - 2019.03
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Delegated work to staff, setting priorities and goals.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive outcomes
Education
Some College (No Degree) -
Herkimer County Community College
HerkimerSkills
- Inventory management
- Sales analysis
- Team leadership
- Customer service
Timeline
Assistant Store Manager
Big Lots
2022.11 - 2025.03
Restaurant Manager
Ballou’s Restaurant and Wine Bar
2011.07 - 2019.03
Some College (No Degree) -
Herkimer County Community College