Jennifer Foster
Cameron,NC
Summary
Hardworking, friendly, and personable employee with several years of experience with customer service. Skilled at answering a high volume of incoming calls while handling in-person inquires from patients and coworkers, maintaining organization, and booking appointments and patient scheduling.
Overview
9
9
years of professional experience
Work History
Pre-Registration
First Health Moore Regional Hospital
Pinehurst, NC
03.2023 - Current
- I call patients who are scheduled for upcoming tests and procedures, and make sure their demographic information is correct.
- I tell patients their estimate for the test and/or procedure, and collect any copays or deductibles that may be due at the time of service.
- I also offer assistance with financial aid options, if needed.
- I handle multiple locations, and also work on incoming phone calls.
- I have had two years of Epic experience.
- I have to multitask and work in a fast-paced environment due to working in a fast-paced job position, and I am always willing to help where needed.
Caregiver for Elderly
self-employed
, NC
01.2021 - 03.2023
- Ensuring the client's home is organized according to their needs and that safety measures are in place
- Administer medications
- Assist with personal care which may include bathing, grooming, dressing, and eating
- Provide transportation to and from medical or other appointments
- Assist in scheduling appointments
- Monitoring and reporting changes in health, behavior, and needs
Food and Nutrition
FirstHealth of the Carolinas
Pinehurst, NC
03.2016 - 07.2016
- Assist with delivering food and beverages to patient rooms
- Answer phone calls and receive orders
- Use of computer and software programs
Education
High School -
Union Pines High School
Cameron, NC06.2014
Skills
- Customer service
- Scheduling
- Epic charting
- Financial counseling
- Multitasking
- Attention to detail
- Team collaboration
- Patient communication
- Documentation
- Phone Etiquette
- Communications
- Payment Processing
- Data entry
- Receptionist
- Care giver
- Personal care
- Computer Skills
Timeline
Pre-Registration
First Health Moore Regional Hospital
03.2023 - Current
Caregiver for Elderly
self-employed
01.2021 - 03.2023
Food and Nutrition
FirstHealth of the Carolinas
03.2016 - 07.2016
High School -
Union Pines High School