Jennifer Fox
Cohoes
Summary
Veterinary Technician with 12+ years of experience in surgical assistance and client education. Proficient in monitoring vital signs and administering medications, ensuring high-quality animal care and effective treatment outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Veterinary Technician
Banfield Pet Hospital
Latham
06.2017 - Current
- Assisted veterinarians in performing surgeries and medical procedures on animals.
- Monitored animal vital signs during examinations and surgical procedures.
- Administered medications and vaccinations as directed by veterinarians.
- Educated pet owners on proper animal care and post-operative instructions.
- Maintained cleanliness and organization of examination rooms and surgical areas.
- Prepared animals for examinations by collecting medical histories and samples.
- Operated diagnostic equipment, including X-ray machines and ultrasound devices.
- Dispensed medications, monitored drug reactions and provided client education on medication administration.
- Prepared specimens for laboratory analysis by collecting samples, labeling them correctly and ensuring proper storage conditions.
- Communicated effectively with clients regarding their pet's condition or treatment plan.
- Educated clients about preventive healthcare measures such as proper nutrition, grooming techniques and parasite control methods.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Processed incoming calls from clients seeking advice or requesting appointments.
- Performed basic diagnostic tests, such as fecal examinations or urinalysis.
- Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.
- Assisted with the collection of blood samples for laboratory testing.
Customer Service Desk Clerk
Tops Friendly Markets
Brighton
01.2015 - 06.2017
- Assisted customers with product inquiries and store navigation.
- Processed customer transactions accurately at the service desk.
- Resolved customer complaints and escalated issues as needed.
- Maintained cleanliness and organization of service desk area.
- Provided information on promotions and store policies to customers.
- Handled returns and exchanges following company procedures.
- Processed payments using cash registers or point-of-sale systems.
- Demonstrated strong problem solving skills when dealing with difficult customers or complex situations.
- Verified accuracy of customer orders before processing payment information.
- Adhered to all safety protocols outlined by company procedures.
Kennel Assistant/LVT
Coldwater Animal Hospital
Rochester
06.2016 - 02.2017
- Maintained cleanliness of kennels and animal living areas.
- Monitored animal behavior to ensure health and safety.
- Organized supplies and equipment for efficient operations.
- Collaborated with team members to improve kennel processes.
- Washed and disinfected animals' food and water bowls each day.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
- Walked animals outside to avoid accidents in play areas or bedding.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Assisted with the collection of blood samples for laboratory testing.
- Maintained inventory control of medications and supplies by restocking shelves according to established protocols.
Licensed Veterinary Technician
Abbott Road Animal Hospital
Buffalo
07.2014 - 10.2014
- Assisted veterinarians during examinations and surgical procedures.
- Administered medications and vaccinations as directed by veterinary staff.
- Conducted laboratory tests including blood work and urinalysis.
- Educated pet owners on proper care, nutrition, and preventive health measures.
- Maintained cleanliness and organization of treatment areas and equipment.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Education
Bachelor of Science - Veterinary Technology
Medaille College
Buffalo, NY12-2012
Associate of Applied Science - Veterinary Technology
SUNY Delhi
Delhi, NY05-2012
Skills
- Surgical assistance
- Vital signs monitoring
- Diagnostic imaging
- Medication administration
- Client education
- Animal care
- Laboratory sample collection
- Effective communication
- Attention to detail
Certification
- NYS Licensed Veterinary Technician - May 2013
Timeline
Licensed Veterinary Technician
Banfield Pet Hospital
06.2017 - Current
Kennel Assistant/LVT
Coldwater Animal Hospital
06.2016 - 02.2017
Customer Service Desk Clerk
Tops Friendly Markets
01.2015 - 06.2017
Licensed Veterinary Technician
Abbott Road Animal Hospital
07.2014 - 10.2014
Bachelor of Science - Veterinary Technology
Medaille College
Associate of Applied Science - Veterinary Technology
SUNY Delhi
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