Jennifer Franczak, LSW, LCDCIII
Akron,OH
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in chemical dependency, mental health, JFS children services, case management, integrated care. Respectful and compassionate professional offering 6-year background serving community by providing guidance for clients in need.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Clinical Supervisor
Pinnacle Treatment Center
04.2024 - 12.2024
- Train and develop staff on counselor job requirements including documentation, counseling interventions.
- Provide individual and group supervision for 8 supervisee's.
- Utilization of Tableau for staff productivity and supervision needs/requirements.
- Evaluate clinical staff performance for areas of growth.
- Conduct disciplinary action when necessary.
- Review and sign off on staff documentation.
Mental Health Counselor
HWS Best Health
11.2023 - 10.2024
- Perform intake assessments, create treatment plans, and discharge.
- Assist patients with various community needs: locating primary care physicians, housing, etc.
- Provide patients with patient centered mental health counseling services.
- Provide in school counseling services for children ages 5-14.
Social Skills Group Coordinator - Volunteer
Aspies, Greater Akron
05.2023 - 07.2023
- Weekly social skills group for kids 11-14 on the Autism Spectrum utilizing play therapy & CBT.
Telehealth Counselor
Pinnacle Treatment Center
11.2021 - 02.2023
- Perform assessments, create treatment plans, and discharge.
- Assist patients with various community needs: locating primary care physicians, housing, etc.
- Provide patients with patient centered chemical dependency focused counseling utilizing CBT & MI.
- Perform weekly chart audits for intake patients.
Child Welfare Intern
JFS Stark County Children Services
05.2022 - 12.2022
- Shadow caseworkers on intake.
- Attend training for caseworkers as mandated by the State of Ohio.
- Exposure to Children Services operations.
Case Manager
Brightview Health
10.2020 - 03.2021
- Perform assessments, create treatment plans.
- Assist patients with various community needs: locating primary care physicians, housing, etc.
- Assist patients with Medicaid and SNAP applications.
- Discharge Summary for patients who had assessments only.
- Process record requests.
Administrative Assistant - CDCA
Catholic Charities of Summit County
03.2019 - 10.2020
- Process intake paperwork, verify insurance, schedule appointments, coordinate services, process record requests, utilize EMR.
- Track and report scheduled assessments referred from ADM helpline.
- Process Presumptive Eligibility applications via ODJFS.
- Facilitate recovery groups, complete initial treatment plans, perform observed UDS collections.
Education
Bachelors of Arts - Social Work
The University of Akron
Akron, Ohio01.2022
Associate of Arts -
Cuyahoga Community College
Cleveland, Ohio01.2019
Skills
- Multidisciplinary team collaboration
- Patient records administration
- Process improvements
- Quality controls
- Staff education and training
- Records management
- Mental health counseling
- Compliance with regulatory guidelines
- Staff development
- Substance abuse treatment
- Quality assurance
- Team supervision
- Substance abuse education
Certification
CANS - 2025
CALM/CAMS - 2025
Timeline
Clinical Supervisor
Pinnacle Treatment Center
04.2024 - 12.2024
Mental Health Counselor
HWS Best Health
11.2023 - 10.2024
Social Skills Group Coordinator - Volunteer
Aspies, Greater Akron
05.2023 - 07.2023
Child Welfare Intern
JFS Stark County Children Services
05.2022 - 12.2022
Telehealth Counselor
Pinnacle Treatment Center
11.2021 - 02.2023
Case Manager
Brightview Health
10.2020 - 03.2021
Administrative Assistant - CDCA
Catholic Charities of Summit County
03.2019 - 10.2020
Bachelors of Arts - Social Work
The University of Akron
Associate of Arts -
Cuyahoga Community College
Licensing
- LSW, S.2308868, 02/27
- LCDCIII, LCDCIII.162650, 02/26
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