JENNIFER FRAUSTO
Wheeling,IL
Summary
Compassionate mental health professional skilled in assessment and therapy for diverse populations. Known for effective collaboration with multidisciplinary teams, ensuring consistent communication and support for clients and families in both English and Spanish.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Bilingual Mental Health Professional
Ray Graham Association
08.2025 - Current
- Conducted mental health assessments and delivered individual, group, and family therapy for children, adolescents, and adults with developmental disabilities, enhancing client well-being.
- Facilitated clear, supportive communication with clients, families, and caregivers, effectively managing ongoing conversations with potential clients in English and Spanish.
- Document interactions accurately and maintain organized communication records, supporting the structured follow-up required in digital engagement roles.
- Coordinated with families and multidisciplinary teams to ensure consistent communication, strengthening partnerships to support client engagement.
- 1 year and 1 month
Assistant Director of Admissions
Warren Barr Gold Coast
01.2024 - 08.2025
- Cultivated rapport with patients and families through clear communication, enhancing engagement with potential clients.
- Guided individuals through complex situations with emotional support, demonstrating interpersonal skills and cultural sensitivity.
- Coordinated with multidisciplinary teams to share care updates and progress, reinforcing collaborative efforts in client support.
- Prepared charts, documentation, and pre-admission forms accurately, ensuring detail-oriented communication for digital engagement.
- 1 year and 7 months
Receptionist
Glenview Terrace Nursing Center
02.2023 - 01.2024
- Managed front desk operations, facilitating efficient patient check-in and appointment scheduling.
- Provided excellent customer service, addressing inquiries and concerns from patients and families.
- Coordinated communication between healthcare staff and patients, improving overall care delivery.
- Maintained accurate patient records in electronic health record (EHR) systems, supporting effective patient management.
- 11 months
Education
Master of Science - Clinical Counseling
National Louis University
Wheeling, IL06-2028
Bachelor of Arts - Criminal Justice
DePaul University
Chicago, IL11-2024
Skills
- Crisis intervention
- Problem-solving
- Attention to detail
- Organizational management
- Organizational skills
- Cultural competence
- Flexible and adaptable
- Crisis management
- Scheduling
- Positive demeanor
Certification
Certified Mental Health First Aid, National council for mental wellbeing - Nov 2025-Nov 2028, Certified CPR, American Heart Association - June 2025-June 2027
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
VOLUNTEER WORK
Syrian Community Network, English tutor, tutored children ages 12-20, collaborated with other tutors to help best plan for each individual.
Timeline
Bilingual Mental Health Professional
Ray Graham Association
08.2025 - Current
Assistant Director of Admissions
Warren Barr Gold Coast
01.2024 - 08.2025
Receptionist
Glenview Terrace Nursing Center
02.2023 - 01.2024
Bachelor of Arts - Criminal Justice
DePaul University
Master of Science - Clinical Counseling
National Louis University