Jennifer Frazier
Phoenix,AZ
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, effective communication, and supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor-Safe Outdoor Space
Keys To Change
12.2023 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collecting, arranging, and inputting information into database and maintaining spreadsheet data.
- Assisted in developing and implementing standard operating procedures.
- Collaborating with community partners and sharing resources to ensure that clients needs are met.
Program Supervisor / BHT / CPSS
Community Bridges Inc.
08.2023 - 12.2023
- Completed productivity reports and reviewed staff documentation.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Developed strong relationships with community partners to secure resources and support for various programs.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Assisted with community resources for healthcare and mental health.
SOAR Specialist / BHT / CPSS
Community Bridges Inc.
05.2021 - 08.2023
- Interview clients individually to determine services to best address specific needs.
- Assisted clients with applying for various Social Security income programs.
- Coordinated with Social Security Administration and Disability Determination Services to assist clients with the Social Security application process.
- Educated clients on the importance of developing budget plans and various living skills education.
Case Manager / BHT/ CPSS
Community Bridges Inc.
01.2020 - 05.2021
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of clients
- Adhered to ethical principles and standards to protect client's confidential information
- Completed biopsychosocial assessments and completed treatment plans based on client's individual needs
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Education
No Degree - Addictions And Substance Abuse Couseling
Rio Salado
Phoenix, AZ05-2028
No Degree - Emergency Medical Technology
Scottsdale Community College
Scottsdale, AZ01.2006
No Degree - Law Enforcement Training Academy
Glendale Community College
Glendale, AZ01.1997
Skills
- Excellent communication skills
- Client documentation
- Efficient under pressure
- Crisis intervention
- Ability to collaborate effectively
- CPR, First Aid, AED, CPI, SOAR
- Shelter arrangements
- Community outreach
Certification
- First Aid Certification
- CPR/AED Certification
- Certified Peer Support Specialist
- SOAR Certification
- Level 1 Fingerprint Clearance Card
Timeline
Supervisor-Safe Outdoor Space
Keys To Change
12.2023 - Current
Program Supervisor / BHT / CPSS
Community Bridges Inc.
08.2023 - 12.2023
SOAR Specialist / BHT / CPSS
Community Bridges Inc.
05.2021 - 08.2023
Case Manager / BHT/ CPSS
Community Bridges Inc.
01.2020 - 05.2021
No Degree - Addictions And Substance Abuse Couseling
Rio Salado
No Degree - Emergency Medical Technology
Scottsdale Community College
No Degree - Law Enforcement Training Academy
Glendale Community College
Similar Profiles
ALEXA PARRA RUBIOALEXA PARRA RUBIO
Case Manager at Keys to ChangeCase Manager at Keys to Change
Noelia ZavalaNoelia Zavala
Client Engagement Specialist at Keys To ChangeClient Engagement Specialist at Keys To Change
Emma NandEmma Nand
Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)
Raquel FuentesRaquel Fuentes
Server at Cheddar’s Scratch KitchenServer at Cheddar’s Scratch Kitchen
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio