Tyrone Hill
Denver,CO
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Safe Outdoor Space Assistant
Salvation Army Adult Rehabilitation Center
05.2022 - Current
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Lead Case Manager
Life-Line Colorado
07.2020 - Current
- Conducted thorough assessments to determine most appropriate resources and services for each client.
- Provided mentorship to junior case managers, fostering professional growth within team.
- Managed crisis situations effectively, providing immediate assistance and coordinating follow-up support as needed.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Participated in community events to promote services and engage with public.
- Conducted community workshops to promote different programs and educate public on available services.
- Coordinated services for clients across multiple agencies, ensuring seamless provision of necessary supports.
Street Sweeper Operator
Denver Community Property Services
09.2021 - 07.2022
- Maximized efficiency by planning optimal routes for street sweeping operations, taking into account traffic patterns and local regulations.
- Optimized route efficiency using GPS technology, effectively reducing fuel consumption and overall operating costs.
- Fostered sense of pride in maintaining clean streets throughout community using advanced knowledge of effective cleaning techniques.
- Upheld positive relationships with community members through courteous interactions while performing street sweeping duties.
Window Restoration Technician
Heritage Window Restoration
11.2018 - 06.2020
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
Education
GED -
Mountview Adult Education
Susanville, CA05.2011
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Data Entry
- Workload Management
- Expense Reporting
- Data Confidentiality
Certification
- Business Launch Certificate 2022
- Human Trafficking Outreach Certificate 2022
- Children's Trust and Prevention Certificate 2022
- Traversing the web of Gangs, Society, and Psychology Certificate 2022
- Girls and Gangs At-Risk Intervention Certificate 2021
- Youth on a Mission Leadership Certificate 2021
AWARDS
- Denver County Outreach Worker of the year 2021
Timeline
Safe Outdoor Space Assistant
Salvation Army Adult Rehabilitation Center
05.2022 - Current
Street Sweeper Operator
Denver Community Property Services
09.2021 - 07.2022
Lead Case Manager
Life-Line Colorado
07.2020 - Current
Window Restoration Technician
Heritage Window Restoration
11.2018 - 06.2020
GED -
Mountview Adult Education
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