Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer French

Yukon

Summary

Dynamic General Manager with a proven track record at Ulta & Clear, excelling in operations management and team building. Achieved consistent year-over-year growth by implementing strategic initiatives and fostering employee loyalty. Recognized for effective problem resolution and driving profitability while leading diverse teams to exceed performance goals.

Overview

15
15
years of professional experience

Work History

General Manager

Clear
11.2022 - Current
  • Managed labor budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with airport stakeholders, TSA, and partners to ensure long-term success and loyalty.
  • Awards for zero security incidents year over year

General Manager

Ulta
03.2020 - 11.2022
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Coaches team performance daily using proven-based behavioral coaching, motivating, & management methodologies.
  • Spearhead a team of 45-55employees by inspiring, building enthusiasm, conducting feedback, & implementing solutions that ensure we meet our goal.

Co-Sales Manager

Ulta
04.2019 - 03.2020
  • Successful in monitoring sales goals in order to obtain profitability & operational excellence.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally.
  • Managed a team of sales professionals, motivating them to exceed their targets consistently.
  • Ensured an accurate brand image, Ulta Beauty vision & standards are in compliance.
  • Anticipated staffing needs, talent plan, and recruitment.

General Manager

Beauty Brands
03.2018 - 02.2019
  • Managed staff of 20-25 associates overseing day to day operations
  • Plan, identify & communicate key responsibilities & practices to the store management team. Controling inventory & direct operational cists in order to meet & exceed profit & loss goal.
  • Analyze sales to properly forecast & control labor.
  • Recruiting new staff

Senior District Leader

Regis Hair Salon
02.2010 - 03.2018
  • Lead, Coached & developed management teams in up to 20 salons.
  • Visited every district location on regular schedule while also conducting surprise inspections for quality and cleanliness.
  • Implemented data-driven decision-making processes to identify areas of improvement and drive continuous growth across the district.
  • Managed, recruited & monitored staffing levels for multiple salons.
  • Ensured that the budgeted financial performance is both met & exceeded.
  • Set expectations with managers to control inventory, payroll & direct operational cost in order to meet & exceed profit & loss goals.

Education

Licensed Practical Nurse - Nursing

Platt College
Lawton, Ok
02-2006

Cosmetology - Cosmetology

Aladdin Beauty College
Lawton, Ok
03-1997

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Goal setting

Timeline

General Manager

Clear
11.2022 - Current

General Manager

Ulta
03.2020 - 11.2022

Co-Sales Manager

Ulta
04.2019 - 03.2020

General Manager

Beauty Brands
03.2018 - 02.2019

Senior District Leader

Regis Hair Salon
02.2010 - 03.2018

Licensed Practical Nurse - Nursing

Platt College

Cosmetology - Cosmetology

Aladdin Beauty College

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Jennifer French