Jennifer Frye
Sumter,SC
Summary
Dynamic and dedicated Cosmetologist with a proven track record at The Hair Colorist, excelling in customer satisfaction through personalized services and exceptional social skills. Skilled in maintaining a hygienic environment and enhancing client retention, I leverage active listening to create tailored experiences that foster loyalty and elevate salon standards.
Overview
13
13
years of professional experience
Work History
Cosmetologist
The Hair Colorist
02.2015 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Contributed to the salon's positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Cosmetologist
Cost Cutters
01.2012 - 01.2015
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Education
High School Diploma -
Lakewood High School
Sumter, SC05.2010
Associate of Arts - Cosmetology
Sumter County Career Center
Sumter, SC05.2010
Skills
- Social skills
- Friendly communication
- Active listening
- Reflective listening
- Time management and organization
- Payment processing expertise
Timeline
Cosmetologist
The Hair Colorist
02.2015 - Current
Cosmetologist
Cost Cutters
01.2012 - 01.2015
Associate of Arts - Cosmetology
Sumter County Career Center
High School Diploma -
Lakewood High School
Similar Profiles
Mahesha WoolridgeMahesha Woolridge
LW Salon at Hairstylist / ColoristLW Salon at Hairstylist / Colorist
Aneiris Ortiz RiveraAneiris Ortiz Rivera
Hair Salon Owner at Stilyst/ColoristHair Salon Owner at Stilyst/Colorist
REBECCA FITZSIMMONSREBECCA FITZSIMMONS
HAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair SalonHAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair Salon