Jennifer Fuller
Austin,AR
Summary
Christian Business Leader with more than 20 years of experience in managing businesses. Leads, mentors, and grows organizations by cultivating a faith-driven, purposeful work culture that drives both profit and community impact.
Overview
27
27
years of professional experience
Work History
Information Technology Team Lead
Dillard's Corporate Office
Little Rock, AR
04.2021 - Current
- Led a technology team in implementing new systems and system enhancements for improved operational efficiency.
- Mentored junior staff to foster skill development and promote teamwork within technology projects.
- Facilitated training sessions on new technologies, increasing overall team proficiency and adaptability to change.
- Fostered strong relationship between technology team and executives to align efforts.
- Empowered team members by delegating responsibilities appropriately while providing guidance when needed for success in their tasks.
- Implemented Agile methodologies for more efficient workflow management and increased productivity.
- Cultivated a culture of continuous learning within the team through regular training sessions and knowledge-sharing activities such as paired programming.
Business Analyst /IT Project Manager
Dillard's Corporate Office
Little Rock, AR
10.2017 - 04.2021
- Facilitated user interviews with stakeholders to gather requirements and prioritize business needs effectively.
- Developed comprehensive business requirement documents to support ongoing projects and system enhancements.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Enabled data-driven decision making with advanced analytics tools like SQL, generating valuable insights for the organization.
Owner
Faded Jade Boutique
Sherwood, AR
04.2015 - 03.2019
- Developed and implemented effective merchandising strategies to enhance store visibility.
- Managed inventory levels, optimizing stock rotation and minimizing waste.
- Analyzed sales trends to inform purchasing decisions and promotional activities.
- Managed financial operations of the boutique, ensuring accurate bookkeeping and tax preparations.
Sales and Marketing Manager
Trailer Country of Cabot
Cabot
09.2009 - 10.2017
- Developed and implemented strategic marketing campaigns to enhance brand visibility.
- Coordinated sales initiatives to optimize customer engagement and retention.
- Enhanced digital marketing strategies through SEO optimization and social media engagement.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Store Director
Victoria's Secret
Little Rock, AR
01.2002 - 09.2007
- Led store operations to optimize inventory management and enhance visual merchandising strategies.
- Trained and developed staff to improve customer service excellence and operational efficiency.
- Analyzed sales data to identify trends, driving strategic promotional initiatives and product placement.
- Fostered a high-performance culture through effective team leadership and motivation techniques.
Assistant Manager
Baymont Inn & Suites
North Little Rock, AR
09.1999 - 01.2002
- Supervised daily operations, ensuring compliance with company standards and guest satisfaction.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented process improvements, optimizing front desk efficiency and guest check-in procedures.
- Analyzed guest feedback to identify areas for enhancement in services and amenities.
Office Manager
Starsouth Conversions
Vilonia, AR
09.1998 - 09.1999
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Education
MBA - Human Resources
University of Arkansas At Little Rock
Little Rock, ARTimeline
Information Technology Team Lead
Dillard's Corporate Office
04.2021 - Current
Business Analyst /IT Project Manager
Dillard's Corporate Office
10.2017 - 04.2021
Owner
Faded Jade Boutique
04.2015 - 03.2019
Sales and Marketing Manager
Trailer Country of Cabot
09.2009 - 10.2017
Store Director
Victoria's Secret
01.2002 - 09.2007
Assistant Manager
Baymont Inn & Suites
09.1999 - 01.2002
Office Manager
Starsouth Conversions
09.1998 - 09.1999
MBA - Human Resources
University of Arkansas At Little Rock