Jennifer Gallen

• Managed inbound customer calls, ensuring accurate order taking and customer inquiries resolution.
• Provided exceptional service by addressing customer concerns and offering menu recommendations.
• Assisted in training new staff on phone etiquette and order management protocols.
• Maintained updated knowledge of menu items to facilitate informed customer interactions.
• Collaborated with kitchen staff to ensure timely food preparation and delivery of orders.

*helped get new clients sat up and check bags for contraband.

*Answer question to help make the transition easier.

*Help fill out application and information for medical insurance and ebt.

*Help build family bonds back.

• Mixed and served beverages according to standard recipes and customer preferences.
• Provided exceptional customer service in fast-paced bar environment.
• Maintained cleanliness and organization of bar area to ensure efficient service.
• Monitored inventory levels and communicated needs for restocking supplies.
• Handled cash transactions accurately, ensuring proper cash management practices.
• Resolved customer complaints effectively, enhancing overall guest satisfaction.
• Served high customer volumes during special events, nights, and weekends.

• Provided exceptional customer service to enhance dining experience.
• Accurately took and processed orders using POS system.
• Collaborated with kitchen staff to ensure timely food delivery.
• Maintained cleanliness and organization of dining area throughout shifts.
• Handled cash transactions and balanced cash register at end of shifts.
• Resolved customer complaints effectively, ensuring satisfaction and repeat business.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

• Assisted in daily operations by ensuring store merchandise was stocked and organized effectively.
• Operated cash register efficiently, processing transactions accurately and managing cash flow.
• Trained new employees on store policies, procedures, and operational standards to ensure compliance.
• Implemented loss prevention strategies, contributing to reduced shrinkage through diligent oversight.
• Maintained cleanliness and organization of sales floor, ensuring adherence to company standards.
• Collaborated with management to execute promotional displays, driving customer engagement and sales initiatives.

• Prepared and cooked various pizza styles according to established recipes and quality standards.
• Maintained cleanliness and organization of kitchen areas, ensuring compliance with health and safety regulations.
• Operated kitchen equipment, including ovens and mixers, to produce high-quality pizza products efficiently.
• Collaborated with team members to fulfill customer orders accurately and in a timely manner.
• Adapted quickly to changing menu items and special requests from customers to enhance satisfaction.
• Trained new staff on cooking techniques, kitchen safety practices, and operational procedures.

• Prepared high-quality pizzas using fresh ingredients and authentic recipes.
• Operated kitchen equipment efficiently, ensuring adherence to safety standards.
• Maintained cleanliness of workstations and followed sanitation guidelines diligently.
• Collaborated with team members to streamline food preparation processes for timely service.
• Trained new staff on pizza-making techniques and kitchen safety protocols.
• Implemented improvements in dough preparation, enhancing overall product quality.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring compliance with company policies.
• Assisted customers with product inquiries and provided excellent service.
• Stocked merchandise on shelves, optimizing product visibility and accessibility.
• Collaborated with team members to maintain store cleanliness and organization.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring compliance with company policies.
• Assisted customers with product inquiries and provided excellent service.
• Stocked merchandise on shelves, optimizing product visibility and accessibility.
• Collaborated with team members to maintain store cleanliness and organization.
• Greeted customers entering store and responded promptly to customer needs.