Summary
Overview
Work History
Education
Skills
Timeline
Quote
Software
Interests
Hi, I’m

Jennifer Gamble

Man,WV
Jennifer Gamble

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 25 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

21
years of professional experience

Work History

Keith's Bar And Grille, LLC

Owner/Manager
03.2009 - Current

Job overview

  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Founded and managed Keith's Bar and Grille business, growing revenue to $500,000 in first year.

Builders FirstSource

Office Manager/Human Resources Manager
09.2004 - 03.2009

Job overview

  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Delivered performance reviews, recommending additional training or advancements.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Devised hiring and recruitment policies for 50-employee company.

Security Finance, Financial Services

Finance Manager
08.2002 - 08.2004

Job overview

  • Improved loan processing efficiency by streamlining credit analysis procedures and implementing standardized evaluation criteria.
  • Reduced delinquency rates with proactive monitoring and timely intervention strategies for at-risk clients.
  • Enhanced branch profitability by optimizing the credit portfolio mix and mitigating potential risks within lending activities.
  • Developed strong relationships with key business partners, fostering collaboration to drive branch growth and performance.
  • Managed a high-performing team of credit analysts, providing guidance, training, and support for professional development.
  • Achieved consistent customer satisfaction ratings through efficient resolution of issues related to loan applications or disbursement processes.
  • Provided comprehensive training programs for new hires, ensuring a strong understanding of company policies, procedures, and risk management practices.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Implemented risk management strategies to protect company assets and minimize losses.

Education

Southern West Virginia Community And Technical College
Mount Gay, WV

No Degree from Pre-Nursing

University Overview

American InterContinental University
Schaumburg, IL

No Degree from Healthcare Administration Management

University Overview

Man High School
Man, WV

High School Diploma
05.1992

University Overview

Skills

  • Human Resource Management
  • Organizational Skills
  • Leadership Abilities
  • Creative Thinking
  • Adaptability and Flexibility
  • Problem Solving
  • Attention to Detail
  • Verbal and Written Communication

Timeline

Owner/Manager
Keith's Bar And Grille, LLC
03.2009 - Current
Office Manager/Human Resources Manager
Builders FirstSource
09.2004 - 03.2009
Finance Manager
Security Finance, Financial Services
08.2002 - 08.2004
Southern West Virginia Community And Technical College
No Degree from Pre-Nursing
American InterContinental University
No Degree from Healthcare Administration Management
Man High School
High School Diploma

Quote

It is never too late to be what you might have been.
George Eliot

Software

Microsoft 365

Google Workspace

Slack

Interests

Reading

Painting

Travel

Reading

Reading

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Jennifer Gamble