Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Jennifer Garay-Gonzalez

Durango

Summary

Motivated Server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Dependable Server successfully provides fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.

Overview

5
5
years of professional experience

Work History

Server

Glacier Club
07.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Wine Service
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.


Shift Leader, Barista

Durango Joes Coffee
09.2022 - 07.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory on weekly basis and ordered supplies to keep location well stocked with necessary supplies.

CONTRACT WORKER

uPS Franchise STORE
12.2021 - 08.2022
  • A current sales representative for UPS
  • Notary Public experience

Cashier, hostess, shift lead/shift manager

Tacos El metate
07.2020 - 08.2021
  • As a cashier I handled money
  • Took customers order ensured it was correct
  • As a hostess/busser multitasked
  • Restocked salsa bar throughout the shift
  • Maintain a clean restaurant
  • As a shift manager trained and supervised incoming employees
  • Performed opening and closing duties I would print and overlooked end of day reports
  • Finalized cash in drawers at the end of every shift
  • Also, as a shift manager took inventory of produce handled checks
  • I am a team leader
  • Good at problem solving
  • Have an outgoing friendly personality.

Hostess, food runner, waitress

Great beginnings
03.2020 - 11.2020
  • As a hostess I greeted guest with positive attitude daily
  • Helped maintain a clean establishment
  • As a food runner I ensured food orders are correct and presentable before serving to guests
  • As a waitress I was a knowable of the full menu
  • I succeeded and thrived in fast paced work environment
  • I am very skilled and am a Quick learner and can step in when needed.

Boba Barista

Juicy pop
10.2018 - 11.2019
  • Took customer's orders and prepared their drinks
  • Took inventory for the store
  • Counted register
  • Maintained a clean workspace.

Lifeguard

Front range recreation
05.2018 - 09.2019
  • Maintained a clean pool and clubhouse
  • Patrolled swimmers
  • I was a water safety professional, I was CPR, AED and first aid certified.

Education

Bachelor of Arts - Journalism, Broadcast

FORT LEWIS COLLEGE
Durango, CO
05.2025

HIGH SCHOOL DIAPOLMA -

Grandview High School
Aurora, CO
05.2021

Skills

  • Bilingual
  • Good organization
  • Good communication
  • Fast learner
  • Team leader

Activities

  • Bilingual, First generation student
  • AVID Distinguished Student, Exemplary AVID student for 6 years
  • Contract Notary, 05/01/21, present
  • Intermural Sports, 08/01/21, present, Soccer
  • El Centro de Muchos Colores, 09/01/21, present, Helped set up and take down events (Drag Bingo), Cleaned the Affinity Center, Assistant of the Director
  • Club del Centro, 09/01/21, present, Secretary, Vice President, President, Promoted club across campus, Organized fundraising, Attended RSO meetings and relayed information back to club, Helped with budget proposal, Set weekly meetings with members/host meetings

Timeline

Server

Glacier Club
07.2023 - Current

Shift Leader, Barista

Durango Joes Coffee
09.2022 - 07.2023

CONTRACT WORKER

uPS Franchise STORE
12.2021 - 08.2022

Cashier, hostess, shift lead/shift manager

Tacos El metate
07.2020 - 08.2021

Hostess, food runner, waitress

Great beginnings
03.2020 - 11.2020

Boba Barista

Juicy pop
10.2018 - 11.2019

Lifeguard

Front range recreation
05.2018 - 09.2019

Bachelor of Arts - Journalism, Broadcast

FORT LEWIS COLLEGE

HIGH SCHOOL DIAPOLMA -

Grandview High School

Similar Profiles

CREATE PROFILE
Jennifer Garay-Gonzalez