Jennifer Garcia
Fresno,CA
Summary
Skilled in maintaining patient records and overseeing multi-line phone systems within busy medical settings. Expertise in transcribing orders and document management, with a strong focus on coordination. 18 years of experience as a Unit Clerk, with a proven track record in scheduling appointments and optimizing office workflows.
Overview
20
20
years of professional experience
Work History
Unit Clerk
Community Regional Medical Center
04.2024 - Current
- Coordinated patient admissions and discharges to enhance workflow efficiency.
- Managed scheduling for medical staff, ensuring optimal coverage and patient support.
- Utilized electronic health record systems to maintain accurate patient information and documentation.
- Processed medical records requests, adhering to privacy regulations and protocols.
- Assisted in inventory management of medical supplies, streamlining procurement processes.
- Trained new clerical staff on operational procedures and software systems for improved performance.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
Unit Clerk/Medical Secretary
Community Regional Medical Center
01.2006 - 11.2017
- Scheduled and confirmed patient appointments, ensuring timely and efficient service.
- Ordered and maintained supply inventory to meet unit demands effectively.
- Documented vital signs and integrated lab results into patient charts for comprehensive records.
- Coordinated patient transportation for internal and external services to enhance care delivery.
- Transmitted medical records via mail, email, or fax while adhering to HIPAA guidelines.
- Assisted nursing and medical staff with clerical tasks to support optimal patient care.
- Answered and screened telephone calls, directing inquiries to appropriate personnel promptly.
- Prepared detailed reports and documentation using various software applications for accurate record-keeping.
Education
No Degree - General Education
E. Young Academic Center
Fresno, CANursing
Fresno City College
Fresno, CASkills
- Proficient in Microsoft Office
- Data organization
- Expert customer service
- Strong organizational skills
- Scheduling appointments
- Detail-oriented approach
- Clerical assistance
- Reception management
- Inventory oversight
- Customer service
- Customer Service
Timeline
Unit Clerk
Community Regional Medical Center
04.2024 - Current
Unit Clerk/Medical Secretary
Community Regional Medical Center
01.2006 - 11.2017
No Degree - General Education
E. Young Academic Center
Nursing
Fresno City College
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