Jennifer Garcia
Vallejo,CA
Summary
Dynamic professional with expertise in solventless extraction and a strong commitment to safety compliance. At Cannaforce, I enhanced production quality and trained new technicians, ensuring adherence to standard operating procedures. Proven ability in customer service and conflict resolution, driving satisfaction and fostering positive relationships in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Solventless Technician
Cannaforce
02.2023 - 10.2025
- I was part of a production team focused on high-quality hash rosin, from pressing to final packaging.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Sales Associate
The Mighty Quinn
02.2017 - 04.2022
- Delivered exceptional customer service, enhancing overall shopping experience and driving repeat business.
- Drove sales through effective product demonstrations and upselling techniques tailored to customer needs.
- Maintained inventory accuracy by conducting regular stock checks and organizing merchandise displays efficiently.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and maintaining store reputation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Food Server
Brookdale Senior Living Facility
03.2015 - 08.2016
- Provided exceptional dining service to residents, ensuring satisfaction and comfort during meals.
- Collaborated with kitchen staff to deliver timely and accurate meal orders to residents.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on operational procedures and customer service techniques.
- Developed strong relationships with residents, fostering a welcoming and friendly dining atmosphere.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park, CASkills
- Solventless extraction
- Safety compliance
- Quality control
- Standard operating procedures
- Record keeping
- Customer service
- Sales techniques
- Inventory management
- Product demonstrations
- Cash handling
- Conflict resolution
- Time management
Timeline
Solventless Technician
Cannaforce
02.2023 - 10.2025
Sales Associate
The Mighty Quinn
02.2017 - 04.2022
Food Server
Brookdale Senior Living Facility
03.2015 - 08.2016
High School Diploma -
Rancho Cotate High School