Restaurant manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations and kitchen management experience
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Hanna's Restaurant & Bar
09.2021 - Current
Quickly identified problem situations and skillfully resolved incidents to satisfaction of all involved parties.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Oversaw all duties and issues and reservations pertaining to host stand. Allowing room for walk ins also maintaining room for standing and VIP reservations.
Overseeing expo line keeping steady line of communication between kitchen and dinning room.
Closing and opening manager duties including book keeping.
Concierge manager for all vip and large parties.
Received very powerful and positive Yelp reviews
Oversaw Hanna’s on campus. This is a school lunch program at rancho Santa margarita catholic high school. My duties where; inventory, scheduling, labor, catering, ordering, food costs, and guest and teacher services.
Kitchen and Restaurant Manager
Mendocino Farms
10.2023 - 06.2025
Oversaw daily restaurant operations, ensuring high standards of service.
Led team meetings to discuss performance metrics, setting actionable goals for continuous improvement.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
Restaurant Assistant General Manager
Bellanico Restaurant and Wine Bar
08.2018 - 08.2021
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Identified problem situations and skillfully resolved incidence to satisfaction of all involved parties.
Reconciled cash and credit card transactions to maintain accurate records.
Training of all front of house staff.
Managed sales and labor
Implementing highest standards of service.
Hiring manager and scheduling
Inventory and book keeping
Powerful and positive Yelp reviews
Restaurant Manager
Rudy's Can't Fail Cafe
06.2016 - 07.2018
Oversaw two locations front and back of house
Promoted healthy and positive work atmosphere
Carefully interviewed, selected, trained and supervised staff.
Very strong labor management for front and back of house for both locations
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone