Jennifer George
Wichita,KS
Summary
Administrative support professional skilled in task prioritization, parallel workload management, and end-to-end project follow-through. Deliver timely, accurate execution to support project goals. Strong problem-solving ability with advanced Microsoft Office proficiency.
Overview
15
15
years of professional experience
Work History
Commercial Lending Associate
Intrust Bank
Wichita, KS
02.2021 - Current
- Prepared loan documentation requests for all loan types, ensuring compliance with policies, laws, and regulatory requirements.
- Processed new and renewed loans, disbursed funds accurately and timely, and ensured proper documentation creation.
- Coordinated loan closings with relationship managers, customers, title companies, and involved parties to facilitate smooth transactions.
- Responded to customer inquiries about loans and bank products about loans and other bank products and services.
- Followed bank policies, security rules, and compliance procedures in daily work
- Assisted customers with deposits, withdrawals, and account questions at banking branch
- Verified account information and supported opening of new deposit accounts
- Built relationships with customers by providing friendly customer service.
Commercial Administrative Assistant
INTRUST Bank
Wichita, KS
09.2014 - 02.2021
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Filed records and maintained organized document systems for compliance.
- Answered phones and directed customer inquiries to proper bank departments.
- Entered data and updated account information with accuracy.
Debt Collector
INTRUST Bank
Wichita, KS
02.2012 - 09.2014
- Contacted bank customers regarding overdue loan and deposit accounts to facilitate repayment.
- Reviewed account histories and identified skipped contact details to enhance follow-up efforts.
- Recorded collection calls, payment promises, and account notes in bank systems.
- Explained payment options and delinquency status to customers, clarifying fees to support informed decisions.
Skills
- Professional demeanor
- Initiative-driven
- Analytical problem-solving
- Microsoft Office
- Excel management
- Loan underwriting
Timeline
Commercial Lending Associate
Intrust Bank
02.2021 - Current
Commercial Administrative Assistant
INTRUST Bank
09.2014 - 02.2021
Debt Collector
INTRUST Bank
02.2012 - 09.2014