Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Gerhardt

Jackson,MO

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Jackson R-2 School District
02.2016 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Developed strategies to streamline and improve office procedures.

Intensive In-Home Specialist

Community Counseling Center
03.2006 - 02.2016
  • Provided crisis intervention services, effectively de-escalating situations and promoting safety for both clients and families.
  • Assisted families in navigating social services systems, increasing access to essential resources and supports.
  • Advocated for clients within school settings to secure necessary accommodations or modifications based on their unique needs.
  • Safeguarded client confidentiality through adherence to strict ethical guidelines while managing sensitive information.
  • Managed caseloads efficiently while prioritizing urgent cases requiring immediate attention or intervention.
  • Evaluated client progress regularly, adjusting treatment approaches as necessary to ensure optimal results.
  • Communicated proactively with supervisors regarding clinical concerns or emerging challenges, facilitating timely and effective resolution.
  • Conducted regular home visits to monitor client progress, adjusting interventions as needed to maximize therapeutic impact.
  • Collaborated with multidisciplinary teams for comprehensive client care, improving overall outcomes.

Education

Bachelor of Science - Criminal Justice

Southeast Missouri State University
Cape Girardeau, MO
05.2003

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Time Management
  • File Organization
  • Customer and client relations
  • Computer Proficiency
  • Customer Relations
  • Meticulous attention to detail

Timeline

Administrative Assistant

Jackson R-2 School District
02.2016 - Current

Intensive In-Home Specialist

Community Counseling Center
03.2006 - 02.2016

Bachelor of Science - Criminal Justice

Southeast Missouri State University

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Jennifer Gerhardt