Jennifer Getz
Springville,UT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Fand training.Motivated to learn, grow and excel.
Overview
4
4
years of professional experience
Work History
Fraud Analyst
Modere
Springville, Utah
06.2020 - Current
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Provided exemplary level of customer service to clients and company personnel.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Team Member
Shopko
Tremonton, Utah
05.2017 - 02.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Dale Young Community High
Brigham City, UT06.2019
Skills
- Fraud Patterns
- Risk Level Determination
- Witness Interview Skills
- Communications Strategies
- Cancellation Processing
- Detecting Customers
- Customer Care
- Account Information Review
- Fraud Prevention and Detection
- Team Meetings
Timeline
Fraud Analyst
Modere
06.2020 - Current
Team Member
Shopko
05.2017 - 02.2019
High School Diploma -
Dale Young Community High
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