Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gibbons

Summary

Dependable and dedicated professional with extensive experience in the customer service, food service and administrative industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

7
7
years of professional experience

Work History

Food Service Worker

Carroll Concessions
01.2021 - Current
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.

Server & Trainer

IHOP
08.2018 - 07.2020
  • Trained incoming employees on operational executions and daily expectations
  • Cultivated warm relationships with regular customers.
  • Solved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Transcriptionist

Upwork
08.2016 - 09.2018
  • Used headsets and transcribing software to take dictation of a variety of documents
  • Reviewed, edited, and transcribed reports
  • Maintained logs of incoming dictation projects and transcription records
  • Maintained computer filing system to store, retrieve and update completed documents.

Legal Assistant & Office Manager

Law Office of Keith D. Saylor
07.2015 - 06.2016
  • Filed documents with courts on behalf of attorney
  • Scheduled client appointments, appearances and briefings
  • Transcribed legal documents and phone conversations
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials
  • Diligently edited legal correspondence for grammar and spelling
  • Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal
  • Obtained signatures from attorneys for legal documents.

Education

No Degree - General

Community College of Baltimore County, Baltimore
Baltimore, MD

Skills

  • Interpersonal Skills
  • Attention to Detail
  • Inventory Control
  • Food Preparation
  • Verbal and Written Communication
  • Quality Control
  • Team Oriented
  • Productivity and Efficiency

Timeline

Food Service Worker

Carroll Concessions
01.2021 - Current

Server & Trainer

IHOP
08.2018 - 07.2020

Transcriptionist

Upwork
08.2016 - 09.2018

Legal Assistant & Office Manager

Law Office of Keith D. Saylor
07.2015 - 06.2016

No Degree - General

Community College of Baltimore County, Baltimore
Jennifer Gibbons