Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gibbons

Lake Havasu City,AZ

Summary

Dedicated and reliable professional with extensive experience as a School Bus Driver for Parker Unified School District, ensuring safety and fostering positive student interactions. Proven cash handling expertise as a Vault Cashier at Brinks, demonstrating meticulous attention to detail and effective communication skills, contributing to a collaborative work environment and minimizing discrepancies.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Amazon Pharmacy
06.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Responded proactively and positively to rapid change.

School Bus Driver

Parker Unified School District
01.2024 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

School Bus Driver

Salome High School
07.2022 - 01.2024
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Vault Cashier

Brinks
01.2019 - 06.2022
  • Boosted accuracy rates in cash counting through meticulous attention to detail and adherence to company policies.
  • Played a key role in maintaining inventory control over cash holdings within the vault area.
  • Demonstrated an exceptional level of accuracy in balancing large sums of money daily without error or discrepancy.
  • Ensured compliance with federal regulations regarding the handling, storage, and transportation of currency within the organization.
  • Minimized discrepancies in daily cash reconciliation by consistently following established protocols.

Education

Associate of Applied Science - Accounting

Maricopa Community Colleges, Glendale Community College
05-2021

Skills

  • Dependable and reliable
  • Effective communication skills
  • Safety-focused
  • Safe driving practices
  • Cash handling expertise
  • Deposit processing
  • Banking procedures
  • Audit preparation
  • Customer service
  • Active listening
  • Data entry
  • Critical thinking

Timeline

Customer Service Representative

Amazon Pharmacy
06.2025 - Current

School Bus Driver

Parker Unified School District
01.2024 - Current

School Bus Driver

Salome High School
07.2022 - 01.2024

Vault Cashier

Brinks
01.2019 - 06.2022

Associate of Applied Science - Accounting

Maricopa Community Colleges, Glendale Community College

Similar Profiles

CREATE PROFILE