Jennifer Gleich

Community Health Network

06.2005 - Current

Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Oriented and trained new staff on proper procedures and policies.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Obtained client medical history, medication information, symptoms, and allergies.
Explained procedures to patients to reduce anxieties and increase patient cooperation.

Summary