Jennifer Gonzalez

• Manage full-cycle onboarding for all new medical faculty ensuring compliance and accuracy.
• Review and approve academic actions, hires, terminations, and supervisory org changes in Workday.
• Advise faculty and administrators on HR practices including payroll, compensation, and FMLA/LOA.
• Process compensation changes, one-time payments, and position requisitions.
• Support leadership through operational planning, process improvements, and reporting.
• Oversee faculty offboarding and retirement agreements.
• Maintain secure and compliant records management practices.
• Generate Workday reports and data for senior leadership.
• Assist with APT processes and Faculty Affairs events.
• Wellness Taskforce administrative liaison.
• Collaborates closely with the Executive Director and Senior Associate Dean of Faculty Affairs on strategic projects and ongoing departmental initiatives
• Developed and maintained administrative procedures to ensure compliance with university policies.
• Led initiatives to improve workflow efficiency, reducing turnaround times for departmental requests.

• Created and posted faculty job requisitions in Workday for both internal and external applicants.

• Processed administrative overload requests and managed observership application workflows.

• Supported fiscal year planning by preparing budget‑related documentation and materials.

• Managed departmental inboxes and streamlined communication flow across teams.

• Coordinated office supply procurement, meeting logistics, and facilities service requests.

• Supported the Associate Director by preparing and executing payroll transactions with accuracy.

• Managed physician credentialing renewals, licenses, and certifications to ensure ongoing compliance.

• Coordinated physician on‑call schedules and maintained accurate coverage records.

• Scheduled surgeries and handled all related authorizations, insurance clearances, and documentation.

• Organized pre‑operative and post‑operative appointments to support seamless patient care.

• Processed reimbursement requests and provided patient assistance throughout the care process.

• Oversaw patient scheduling and optimized appointment logistics to improve clinic workflow.

• Delivered high‑quality customer service through in‑person interactions and phone support, resolving inquiries efficiently.

• Managed accounts payable/receivable, invoicing, and financial documentation to maintain accurate business records.

• Oversaw inventory tracking and maintained internal spreadsheets to support operational accuracy.

• Coordinated executive schedules, meetings, and travel arrangements for the CEO.

• Supervised office staff and provided administrative support to enhance sales operations.

• Processed patient authorizations and verified insurance benefits to support timely care coordination.

• Managed end‑to‑end inpatient and outpatient referral workflows, ensuring accurate routing and documentation.

• Led discharge planning for home health, rehabilitation services, and durable medical equipment (DME), facilitating smooth transitions of care.

• Prepared high‑level clinical and administrative documentation for the Chief Medical Director.

• Implemented process improvements to streamline patient intake procedures and reduce wait times.