Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Goss

Oklahoma City,Oklahoma

Summary

AtbDynamic and dedicated professional with a strong work ethic, honed at Sudzy Dogz, excelling in customer service and multitasking. Proven ability to build rapport with clients while maintaining high hygiene standards. Recognized for efficient organization and exceptional care, enhancing pet well-being and client satisfaction.

Friendly and attentive individual with natural affinity for animals and positive, upbeat demeanor. Possesses foundational knowledge in pet care and grooming techniques, including handling tools and maintaining hygiene standards. Dedicated to enhancing pets' well-being and ensuring pleasant grooming experience for both pets and owners.

Knowledgeable bather with solid background in grooming various breeds, ensuring pets' comfort and well-being. Successfully managed grooming schedules, maintained high hygiene standards, and improved customer satisfaction through attentive service. Demonstrated expertise in breed-specific grooming techniques and excellent communication skills with pet owners.

Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering strong interpersonal skills and genuine passion for animal care, eager to learn and develop in grooming environment. Brings understanding of pet behavior and basic grooming procedures, coupled with ability to adapt quickly to new techniques. Ready to use and develop grooming and animal-handling skills in role. Offering strong interpersonal skills and genuine passion for animal care, eager to learn and develop in grooming environment. Brings understanding of pet behavior and basic grooming procedures, coupled with ability to adapt quickly to new techniques. Ready to use and develop grooming and animal-handling skills in bathing role.

Overview

8
8
years of professional experience

Work History

Wait Staff Member

DelRancho
05.2023 - 11.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Pet Groomer

Sudzy Dogz
11.2022 - 06.2023
  • Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
  • Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
  • Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
  • Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
  • Collaborated with fellow groomers to share knowledge, tips, and best practices within the industry.
  • Upheld strict sanitation standards by thoroughly cleaning tools, equipment, surfaces after each use.
  • Boosted repeat business by building strong relationships with clients and their pets through friendly interactions.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Pet Bather

Pawfecto Pet Salon
05.2016 - 02.2017
  • 1. Maintained a safe and sanitary work environment to ensure the health of both pets and staff members.
  • 2. Continually expanded knowledge of industry trends, products, tools, techniques while also implementing best practices in daily work routines.
  • 3. Demonstrated expertise in using appropriate shampoos, conditioners, and treatments based on individual pet needs or specific skin conditions.
  • 4. Ensured adherence to safety protocols while handling various sizes and breeds of pets throughout the bathing process.
  • 5. Enhanced customer satisfaction by providing attentive and compassionate care for pets during bathing sessions.
  • 6. Consistently met performance metrics and goals set by management for productivity, quality, and customer satisfaction ratings.
  • 7. Prevented injury or discomfort to pets with careful handling techniques and proper use of grooming equipment.
  • 8. Assisted groomers with prepping pets for haircuts, nail trims, and ear cleanings as needed.
  • 9. Delivered high-quality results consistently by paying attention to detail during all stages of the bathing process – from initial intake through final inspection before returning pets to their owners.
  • 10. Kept cages, kennels, play yards, and grooming areas neat and clean.
  • 11. Followed pet care instructions for dietary needs and medication regimens.
  • 12. Monitored animals for behavioral problems and signs of health issues.
  • 13. Washed, trimmed, and brushed animals to maintain good grooming standards.

Education

No Degree - Pet Groomer

Unleashed Pet Grooming School
7825 S Walker Ave Ste B Oklahoma City OK,73159
06-2021

GED -

OCCC
7777 S May Ave Oklahoma City OK,73159
01-2005

Skills

  • Strong multitasking
  • Strong work ethic
  • Exceptional customer service
  • Suggestive selling

Timeline

Wait Staff Member

DelRancho
05.2023 - 11.2023

Pet Groomer

Sudzy Dogz
11.2022 - 06.2023

Pet Bather

Pawfecto Pet Salon
05.2016 - 02.2017

No Degree - Pet Groomer

Unleashed Pet Grooming School

GED -

OCCC
Jennifer Goss