Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gourlay

Houston,TX

Summary

Senior Property Manager with 15+ years of experience managing commercial real estate. Committed to increasing occupancy and managing financial performance to deliver risk-adjusted return on investments. Excellent organizational and time management skills. Dependable with high standards of ethics and integrity. Successful record in leading a team managing industrial, retail and office. Current retail portfolio consists of 1.7 million sq. ft. (5 clients and 150+ tenants).

Overview

15
15
years of professional experience

Work History

Senior Property Manager

Fidelis Realty
01.2022 - Current
  • Complete, review and implement operating and capital budgets.
  • Prepare CAM reconciliations.
  • Monitor the financial performance of properties within portfolio. Complete monthly financial reporting (variance comments, AR analysis, general review).
  • Review and approve cash receipts.
  • Review and approve lease abstracts.
  • Perform tenant move-in and move-out (pre/post inspection walkthrough and arrange due diligence on MEPs).
  • Coordinate and manage capital projects.
  • Conduct routine property inspections to prevent and identify problems, risks and exposures.

Senior Property Manager

Partners Real Estate Company/ NAI Partners
01.2018 - 01.2022
  • Developed, prepared and submitted annual operating and five year capital budgets.
  • Prepared, analyzed and submitted monthly and quarterly financial reports.
  • Prepared prior year operating expense reconciliations.
  • Developed scope, solicited bids and approved contracts for building services.
  • Monitored progress of construction and maintenance projects notifying appropriate individuals of project updates, delays and schedule changes.
  • Maintained operational facilities attractive to potential tenants by organizing regular R&M and capital improvement projects.
  • Handled disciplinary actions and performance appraisals of company staff.

Property Manager

Stream Realty Partners
07.2012 - 11.2018
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Entered cash receipts.
  • Coded and entered invoices.
  • Oversaw lease agreements from inception to termination.
  • Analyzed operational information for impact on ROI.
  • Collaborated with brokers to showcase properties effectively, attracting prospective tenants quickly.
  • Kept properties in compliance with local, state, and federal regulations.

Property Administrator

MGS Realty
01.2009 - 07.2012
  • Handled tenant issues promptly and appropriately, calling in repairmen and other support services.
  • Collected rent, charged late fees, created billbacks and followed up on delinquent accounts.
  • Coded all invoices to appropriate ledger codes based on approved budgets.
  • Maintained direct contact with clients, tenants and vendors to maintain positive relationships.
  • Collected and maintained certificates of insurance for vendors and tenants evidencing coverages and ensuring requirements were met.
  • Maintained certificate of occupancy records for tenants.

Education

Paralegal Studies

CRIH
Houston, TX
2007

Associate of Applied Science - Business Administration

Lone Star College System
Tomball, TX
2002

Skills

  • Industrial, retail and office product types
  • Financial reporting
  • Budget preparation
  • Yardi
  • MRI
  • Kardin
  • Asana

Timeline

Senior Property Manager

Fidelis Realty
01.2022 - Current

Senior Property Manager

Partners Real Estate Company/ NAI Partners
01.2018 - 01.2022

Property Manager

Stream Realty Partners
07.2012 - 11.2018

Property Administrator

MGS Realty
01.2009 - 07.2012

Paralegal Studies

CRIH

Associate of Applied Science - Business Administration

Lone Star College System

Similar Profiles

CREATE PROFILE
Jennifer Gourlay