Jennifer Graves
Eagle,Idaho
Summary
Dynamic and reliable Professional Bartender with a proven track record at Dolphin Spit Saloon, showcasing creative mixology and engaging personality. Excelled in fostering customer loyalty through outstanding service and expertise in craft and microbrews. Demonstrated ability to manage high-volume events with ease, contributing to positive team dynamics and efficient operations.
Overview
17
17
years of professional experience
Work History
Professional Bartender
Dolphin Spit Saloon
Kailua-Kona, HI
02.2014 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Sam's Hideaway
Kailua-Kona, HI
07.2010 - 01.2014
- Upheld strict regulations for safe alcohol service and food safety.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Huggos
Kailua-Kona, HI
08.2007 - 10.2009
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Certificate of Completion in Cosmetology
Elite School of Cosmetology
Sacramento, Ca01-2005
Skills
Engaging personality
Creative mixology
Aloha POS
Able to lift 50 pounds
Positive attitude
Highly reliable
Liquor, beer and wine knowledge
Knowledge of craft and microbrews
Timeline
Professional Bartender
Dolphin Spit Saloon
02.2014 - 07.2024
Bartender
Sam's Hideaway
07.2010 - 01.2014
Server
Huggos
08.2007 - 10.2009
Certificate of Completion in Cosmetology
Elite School of Cosmetology