Yvonne Walls
Barmaid
Daphne,AL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Professional Bartender
Mellow Mushroom
Foley, AL
05.2008 - 06.2011
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Worked under high stress conditions and long hours
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Managed cash and bar revenue during special promotions or sporting events.
- Set up glassware, liquor and other necessary supplies for special events.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bartender
The Hangout
Gulf Shores, AL
05.2007 - 08.2007
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Increased bar revenue through development and marketing of featured cocktails.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Consulted with managers to organize special events and promotions.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Education
Bachelor of Arts - Education With Emphasis On Illustration
Rocky Mountain School of Art And Design
Denver, CO 06.2021 - Current
Skills
Responsible alcohol service
Preparing garnishes
Ordering bar supplies
Menu memorization
Knowledge of craft and microbrews
Liquor, beer and wine knowledge
Changing beer kegs
Highly reliable
Clear and effective communication
Handling difficult customers
Sales expertise
Food preparation and safety
Engaging personality
Cash register operation
Staff Management
Hospitality service expertise
Attending multiple customers
Inventory
Performance improvement
New hire training
Timeline
Bachelor of Arts - Education With Emphasis On Illustration
Rocky Mountain School of Art And Design
06.2021 - Current
Professional Bartender
Mellow Mushroom
05.2008 - 06.2011
Bartender
The Hangout
05.2007 - 08.2007