Jennifer Green
Cheboygan,Michigan
Summary
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
07.2022 - 02.2023
- [During COVID] Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved third-party billing, computer system and customer service issues.
- Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.
Pharmacy Technician
McLaren Northern Michigan
11.2021 - 06.2022
- [During COVID] Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume hospital pharmacy environment.
Certified Nursing Assistant
Castle Rock Retirement Center
08.2018 - 03.2019
- Documented activities and recorded information in EMR system
- Documented information in patient charts and communicated status updates to interdisciplinary care
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Supported needs of 15+ residents under long-term care.
Secretary/ Office Manager
Ramsby Drilling Inc.
03.2015 - 06.2018
- Preformed all accounting responsibilities including payroll, weekly, monthly, quarterly and yearly end taxes
- Placed estimates, invoices and banking using Quickbooks
- Worked with customers on an professional basis for estimates, questions and invoicing
- Inputted information from customer calls and onsite service visits into the company's system
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sales Associate
Verizon Team wireless
01.2014 - 03.2015
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 110% or more
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close
Veterinary Technician
North Straits Animal Clinic
03.2007 - 11.2013
- Checked animals for injury and illness, writing copious notes regarding symptoms for Doctor's review
- Administered and monitored anesthesia for surgeries and operations
- Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases
- Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains
- Collected patient biopsies and blood samples for laboratory analysis.
- Performed fecal examinations, urinalysis and bloodwork.
Education
Criminal Justice
North Central Michigan College
Petoskey, MI01-2026
Skills
- Medical terminology knowledge
- Understands medical procedures
- Valid MI driver's license
- POS system operations
- Billing and invoicing
- Bid estimation
- EMR charting
- Database entry
- Bookkeeping
- Account reconciliation
- Office management
- Payroll processing
Languages
Russian
Limited Working
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
07.2022 - 02.2023
Pharmacy Technician
McLaren Northern Michigan
11.2021 - 06.2022
Certified Nursing Assistant
Castle Rock Retirement Center
08.2018 - 03.2019
Secretary/ Office Manager
Ramsby Drilling Inc.
03.2015 - 06.2018
Sales Associate
Verizon Team wireless
01.2014 - 03.2015
Veterinary Technician
North Straits Animal Clinic
03.2007 - 11.2013
Criminal Justice
North Central Michigan College
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