Jennifer Green
Office Manager
Pooler,GA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Physical & Occupational Therapy Office Manager
St. Joseph/Candler Hospital – Enduracare Acute Services
04.2025 - Current
- Input Daily Metrics For Services Rendered
- Reconciliations of Services Charged
- Responsible For Daily Inputting Of Time Worked Into UKG/EOS For Approximately 50 Staff Members
- Present Spread Sheet To Reporting Director Of Billing Charges During Mid-Month and End Of Month Payroll
- Assist with Onboarding Processes Occasionally
- Produces Daily Reports For Further Reconciliation of Charges
- Manages Billing Services For Outpatient and Inpatient Therapy
- Communicate with Healthcare Providers as Needed
- Administrative Tasks Including But Not Limited To Ordering Office Supplies; Creating Presentation Boards For Meetings
- Creation of a Master List of Patient’s Status, Updates and Needs
- Answering Phone Calls for Patients; Other Offices; and Internal Hospital Staff
- Delegate Specific Tasks To Desired Therapist
- Other Duties As Required
Medical Receptionist
Family Health Care Center
09.2024 - 04.2025
- Check Patients In/Out Upon Arrival
- Obtain Patient Demographics
- Answer Phone Calls Effectively with High Call Volume
- Insurance Verification/Eligibility and Benefits Through Multiple Payors
- Assist with Billing Inquiries
- Collect Any and All Patient Past Due Balances
- Create Payment Plans Fit for The Patient and Practice
- Handling of Sensitive Financial Information
- Communicated Effectively with Nurses and Providers
- Daily Pre-planning Under Specific Providers to Ensure Operations Run Effectively
- Assist with Administrative Tasks such as Scanning and Filing Paperwork
- Send Out Proper Orders/Paperwork Via Fax
Patient Dining Associate
East Georgia Regional Medical Center
02.2024 - 09.2024
- Assembled Meals In A Timely Manner
- Delivered Meals To Patients At Each Mealtime Of The Day
- Took Orders From Patients
- Expertise In Various Special Diet Plans
- Took Phone Calls from Dieticians, Physicians, and Patients
Hostess/Food Runner
Chili’s Bar & Grille
03.2021 - 01.2023
- Greeted and Sat Guests Upon Arrival At The Restaurant
- Served Prepared Food For Guests
- Operated In a Fast-Paced, Busy Environment
- General Cleaning and Maintenance Of Dining Area
Hostess/Server
White Cliffs Country Club
04.2019 - 07.2020
- Greeted and Sat Club Members Upon Entry to Club House
- Delivered Food to Members’ Homes Within Club Community
- Delivered Food to Guests in Club House
- Answered Phones Taking To-Go Orders, Reservations, General Inquiries
- General Cleaning And Maintenance Of Dining Area
Education
Bachelor of Science - Health Sciences
Georgia Southern University - Online
Statesboro, GA05-2026
High School - Biomedical Science
Plymouth North High School
Plymouth, MA05-2021
Skills
HIPAA Compliance
Timeline
Physical & Occupational Therapy Office Manager
St. Joseph/Candler Hospital – Enduracare Acute Services
04.2025 - Current
Medical Receptionist
Family Health Care Center
09.2024 - 04.2025
Patient Dining Associate
East Georgia Regional Medical Center
02.2024 - 09.2024
Hostess/Food Runner
Chili’s Bar & Grille
03.2021 - 01.2023
Hostess/Server
White Cliffs Country Club
04.2019 - 07.2020
High School - Biomedical Science
Plymouth North High School
Bachelor of Science - Health Sciences
Georgia Southern University - Online